Total complaints
1
Filed since Resp
2026 data Public-data reference. official source
or Bank Statement document type
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or Bank Statement document type's complaint history from CFPB public records. 1 consumers have filed complaints since Resp. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Resp
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or Bank Statement document type complaint mix by product
- all loans 1 100.0% – 0% relief
How or Bank Statement document type's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| all loans under display and then life of loan under date range. This will show payments starting in XXXX of XXXX. The first payment due on your account was XX/XX/XXXX. The payment history for your loans is available at XXXX. Please select the account history page | 1 |
Top States
| State | Complaints |
|---|---|
| click the Next button | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| we ask that you please send a clear copy of the front and back of the canceled check. In order for us to locate this payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or Bank Statement document type
or Bank Statement document type has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Resp, and the most recent logged activity is Response f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or Bank Statement document type reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all loans under display and then life of loan under date range. This will show payments starting in XXXX of XXXX. The first payment due on your account was XX/XX/XXXX. The payment history for your loans is available at XXXX. Please select the account history page", and the single most common underlying issue is "we ask that you please send a clear copy of the front and back of the canceled check. In order for us to locate this payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or Bank Statement document type: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or Bank Statement document type have?
or Bank Statement document type has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or Bank Statement document type respond to complaints on time?
or Bank Statement document type has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or Bank Statement document type?
The most common issue reported against or Bank Statement document type is "we ask that you please send a clear copy of the front and back of the canceled check. In order for us to locate this payment" in the "all loans under display and then life of loan under date range. This will show payments starting in XXXX of XXXX. The first payment due on your account was XX/XX/XXXX. The payment history for your loans is available at XXXX. Please select the account history page" product category.
Read our methodology — how this data is sourced, computed, and verified.
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