or associated IP address 3. They reccomended that I also escalate this to a XXXX XXXX '' member of their staff over the phone since those representatives have more access to data on the backend. I scheduled a call on the spot for that following Monday and spoke to a lovely woman named XXXX who further confirmed that she was unable to find any history of these charges on my device. She emailed me the details of our conversation so that I'd be able to accompany the in-person report I got that previous Saturday with her further escalated email.

What the CFPB Record Shows About or associated IP address 3. They reccomended that I also escalate this to a XXXX XXXX '' member of their staff over the phone since those representatives have more access to data on the backend. I scheduled a call on the spot for that following Monday and spoke to a lovely woman named XXXX who further confirmed that she was unable to find any history of these charges on my device. She emailed me the details of our conversation so that I'd be able to accompany the in-person report I got that previous Saturday with her further escalated email.

or associated IP address 3. They reccomended that I also escalate this to a XXXX XXXX '' member of their staff over the phone since those representatives have more access to data on the backend. I scheduled a call on the spot for that following Monday and spoke to a lovely woman named XXXX who further confirmed that she was unable to find any history of these charges on my device. She emailed me the details of our conversation so that I'd be able to accompany the in-person report I got that previous Saturday with her further escalated email. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The repres, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, or associated IP address 3. They reccomended that I also escalate this to a XXXX XXXX '' member of their staff over the phone since those representatives have more access to data on the backend. I scheduled a call on the spot for that following Monday and spoke to a lovely woman named XXXX who further confirmed that she was unable to find any history of these charges on my device. She emailed me the details of our conversation so that I'd be able to accompany the in-person report I got that previous Saturday with her further escalated email. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "whose name was XXXX", and the single most common underlying issue is "I went to XXXX XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or associated IP address 3. They reccomended that I also escalate this to a XXXX XXXX '' member of their staff over the phone since those representatives have more access to data on the backend. I scheduled a call on the spot for that following Monday and spoke to a lovely woman named XXXX who further confirmed that she was unable to find any history of these charges on my device. She emailed me the details of our conversation so that I'd be able to accompany the in-person report I got that previous Saturday with her further escalated email.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.