Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or any creditable auto financing company would have approved for a used vehicle. In addition's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or any creditable auto financing company would have approved for a used vehicle. In addition's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after he left XXXX came back with numbers regarding monthly payment and other fees for XXXX XXXX {$250.00} and XXXX {$490.00}. I explained that I did not want these services and asked why I had to pay for something the dealership did to vehicle when they acquired the vehicle. She kept insisting that I had to take services and that I could not refuse them. Then she introduces me to the finance guy XXXX. He sits at XXXX desk and I asked him about the two charges for services. He stated that I had to get them if I wanted to purchase vehicle and that it was not optional. XXXX also told me that my XXXX XXXX rate was too high and advised me to let him contact some other banks to get a lower interest and he also asked for my SSN Card. Flagship Credit Acceptance was the only financing option he was trying to use. He never contacted any other bank for financing. I explained I did not have my SSN card and asked why he needed it. He said I had a credit freeze with one of the credit bureaus. But if I didnt have it with me | 1 |
| State | Complaints |
|---|---|
| I told XXXX that I did not want these services | 1 |
| Issue | Complaints |
|---|---|
| he left me sitting at the desk for about 30 to 40 minutes. When we finally got to his office | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or any creditable auto financing company would have approved for a used vehicle. In addition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or any creditable auto financing company would have approved for a used vehicle. In addition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after he left XXXX came back with numbers regarding monthly payment and other fees for XXXX XXXX {$250.00} and XXXX {$490.00}. I explained that I did not want these services and asked why I had to pay for something the dealership did to vehicle when they acquired the vehicle. She kept insisting that I had to take services and that I could not refuse them. Then she introduces me to the finance guy XXXX. He sits at XXXX desk and I asked him about the two charges for services. He stated that I had to get them if I wanted to purchase vehicle and that it was not optional. XXXX also told me that my XXXX XXXX rate was too high and advised me to let him contact some other banks to get a lower interest and he also asked for my SSN Card. Flagship Credit Acceptance was the only financing option he was trying to use. He never contacted any other bank for financing. I explained I did not have my SSN card and asked why he needed it. He said I had a credit freeze with one of the credit bureaus. But if I didnt have it with me", and the single most common underlying issue is "he left me sitting at the desk for about 30 to 40 minutes. When we finally got to his office".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or any creditable auto financing company would have approved for a used vehicle. In addition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or any creditable auto financing company would have approved for a used vehicle. In addition has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or any creditable auto financing company would have approved for a used vehicle. In addition has a 0% timely response rate to CFPB complaints.
The most common issue reported against or any creditable auto financing company would have approved for a used vehicle. In addition is "he left me sitting at the desk for about 30 to 40 minutes. When we finally got to his office" in the "after he left XXXX came back with numbers regarding monthly payment and other fees for XXXX XXXX {$250.00} and XXXX {$490.00}. I explained that I did not want these services and asked why I had to pay for something the dealership did to vehicle when they acquired the vehicle. She kept insisting that I had to take services and that I could not refuse them. Then she introduces me to the finance guy XXXX. He sits at XXXX desk and I asked him about the two charges for services. He stated that I had to get them if I wanted to purchase vehicle and that it was not optional. XXXX also told me that my XXXX XXXX rate was too high and advised me to let him contact some other banks to get a lower interest and he also asked for my SSN Card. Flagship Credit Acceptance was the only financing option he was trying to use. He never contacted any other bank for financing. I explained I did not have my SSN card and asked why he needed it. He said I had a credit freeze with one of the credit bureaus. But if I didnt have it with me" product category.
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