Total complaints
2
Filed since * Re
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows or alternatively's complaint history from CFPB public records. 2 consumers have filed complaints since * Re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since * Re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or alternatively's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am kindly requesting the following documentation and information to establish the accurate ownership and assignment of the debt : a. Proof of Debt Ownership : Please provide documentation that clearly demonstrates the ownership of the debt by either XXXX XXXX or North American Recovery. This could include contracts | 1 |
| I am kindly requesting the following documentation and information to establish the accurate ownership and assignment of the debt : a. Proof of Debt Ownership : Please provide documentation that clearly demonstrates the ownership of the debt by either RC Willey or XXXX XXXX XXXX. This could include contracts | 1 |
| State | Complaints |
|---|---|
| provide the contact information for a representative from North American Recovery who can address these matters. | 1 |
| provide the contact information for a representative from XXXX XXXX XXXX who can address these matters. | 1 |
| Issue | Complaints |
|---|---|
| or any other relevant documentation.b. Debt Assignment Documentation : If the debt has been assigned to North American Recovery | 1 |
| or any other relevant documentation.b. Debt Assignment Documentation : If the debt has been assigned to XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or alternatively has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to * Re, and the most recent logged activity is * Request , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or alternatively reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am kindly requesting the following documentation and information to establish the accurate ownership and assignment of the debt : a. Proof of Debt Ownership : Please provide documentation that clearly demonstrates the ownership of the debt by either XXXX XXXX or North American Recovery. This could include contracts", and the single most common underlying issue is "or any other relevant documentation.b. Debt Assignment Documentation : If the debt has been assigned to North American Recovery".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or alternatively: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or alternatively has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
or alternatively has a 0% timely response rate to CFPB complaints.
The most common issue reported against or alternatively is "or any other relevant documentation.b. Debt Assignment Documentation : If the debt has been assigned to North American Recovery" in the "I am kindly requesting the following documentation and information to establish the accurate ownership and assignment of the debt : a. Proof of Debt Ownership : Please provide documentation that clearly demonstrates the ownership of the debt by either XXXX XXXX or North American Recovery. This could include contracts" product category.
Read our methodology — how this data is sourced, computed, and verified.