Total complaints
2
Filed since This
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore's complaint history from CFPB public records. 2 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| no other transaction was pending to reduce the amount below the transaction amount. Since American Express email states that my transaction was declined because it would go over my credit limit ''. I am kindly enlisting the help of Consumer Finance to ask American Express to provide me with evidence of my credit limit and account balance at the time of the transactions as of XXXX pm XX/XX/2022. I went to the American Express website to dispute their claim that I did not have sufficient funds and if possible to refund my {$1600.00} since American Express did not seem to recognize the funds transferred to cover this transaction | 2 |
| State | Complaints |
|---|---|
| I am not questioning their authority to reduce credit limits. However | 2 |
| Issue | Complaints |
|---|---|
| American Expressed has unlawfully seized upon my {$1600.00} transfer to arbitrarily apply as payment towards a spontaneous negative balance that I was never informed or made aware of. Please tell America Express that I DO NOT need the reason ( s ) or factor ( s ) for their decision of credit limit reduction. I want or need evidence that my credit limit was not sufficient at the time of the transaction as stated in the email : declined because you be over your credit limit '' ( Email attached ). What was my credit limit and/or account balance at the time of the transaction ( XXXX pm XX/XX/2022 )? Simple : I want to know my account balance and credit limit as of XXXX pm XX/XX/2022. After declining my transaction for 'lack of sufficient funds ' so to speak | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This was n, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "no other transaction was pending to reduce the amount below the transaction amount. Since American Express email states that my transaction was declined because it would go over my credit limit ''. I am kindly enlisting the help of Consumer Finance to ask American Express to provide me with evidence of my credit limit and account balance at the time of the transactions as of XXXX pm XX/XX/2022. I went to the American Express website to dispute their claim that I did not have sufficient funds and if possible to refund my {$1600.00} since American Express did not seem to recognize the funds transferred to cover this transaction", and the single most common underlying issue is "American Expressed has unlawfully seized upon my {$1600.00} transfer to arbitrarily apply as payment towards a spontaneous negative balance that I was never informed or made aware of. Please tell America Express that I DO NOT need the reason ( s ) or factor ( s ) for their decision of credit limit reduction. I want or need evidence that my credit limit was not sufficient at the time of the transaction as stated in the email : declined because you be over your credit limit '' ( Email attached ). What was my credit limit and/or account balance at the time of the transaction ( XXXX pm XX/XX/2022 )? Simple : I want to know my account balance and credit limit as of XXXX pm XX/XX/2022. After declining my transaction for 'lack of sufficient funds ' so to speak".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against or after the declined transaction? I will agree with American Express that they can reduce or increase the credit limits of consumers whenever they so desire. Therefore is "American Expressed has unlawfully seized upon my {$1600.00} transfer to arbitrarily apply as payment towards a spontaneous negative balance that I was never informed or made aware of. Please tell America Express that I DO NOT need the reason ( s ) or factor ( s ) for their decision of credit limit reduction. I want or need evidence that my credit limit was not sufficient at the time of the transaction as stated in the email : declined because you be over your credit limit '' ( Email attached ). What was my credit limit and/or account balance at the time of the transaction ( XXXX pm XX/XX/2022 )? Simple : I want to know my account balance and credit limit as of XXXX pm XX/XX/2022. After declining my transaction for 'lack of sufficient funds ' so to speak" in the "no other transaction was pending to reduce the amount below the transaction amount. Since American Express email states that my transaction was declined because it would go over my credit limit ''. I am kindly enlisting the help of Consumer Finance to ask American Express to provide me with evidence of my credit limit and account balance at the time of the transactions as of XXXX pm XX/XX/2022. I went to the American Express website to dispute their claim that I did not have sufficient funds and if possible to refund my {$1600.00} since American Express did not seem to recognize the funds transferred to cover this transaction" product category.
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