or Abusive Acts or Practices ( UDAAP ) Truth in Lending Act ( TILA ) violations Fair Debt Collection Practices Act ( FDCPA ) violations State consumer protection law violations Breach of contract ( loan agreements ) Breach of fiduciary duties to borrowers Violations of cosigner release and death notification requirements Improper forbearance steering practices Predatory lending and servicing practices Impose penalties and corrective actions on servicers found to have engaged in the practices described in this complaint to prevent other borrowers from experiencing the same devastation ADDITIONAL INFORMATION Current Financial Status : I am current on all payments

What the CFPB Record Shows About or Abusive Acts or Practices ( UDAAP ) Truth in Lending Act ( TILA ) violations Fair Debt Collection Practices Act ( FDCPA ) violations State consumer protection law violations Breach of contract ( loan agreements ) Breach of fiduciary duties to borrowers Violations of cosigner release and death notification requirements Improper forbearance steering practices Predatory lending and servicing practices Impose penalties and corrective actions on servicers found to have engaged in the practices described in this complaint to prevent other borrowers from experiencing the same devastation ADDITIONAL INFORMATION Current Financial Status : I am current on all payments

or Abusive Acts or Practices ( UDAAP ) Truth in Lending Act ( TILA ) violations Fair Debt Collection Practices Act ( FDCPA ) violations State consumer protection law violations Breach of contract ( loan agreements ) Breach of fiduciary duties to borrowers Violations of cosigner release and death notification requirements Improper forbearance steering practices Predatory lending and servicing practices Impose penalties and corrective actions on servicers found to have engaged in the practices described in this complaint to prevent other borrowers from experiencing the same devastation ADDITIONAL INFORMATION Current Financial Status : I am current on all payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prov, and the most recent logged activity is Provide co, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, or Abusive Acts or Practices ( UDAAP ) Truth in Lending Act ( TILA ) violations Fair Debt Collection Practices Act ( FDCPA ) violations State consumer protection law violations Breach of contract ( loan agreements ) Breach of fiduciary duties to borrowers Violations of cosigner release and death notification requirements Improper forbearance steering practices Predatory lending and servicing practices Impose penalties and corrective actions on servicers found to have engaged in the practices described in this complaint to prevent other borrowers from experiencing the same devastation ADDITIONAL INFORMATION Current Financial Status : I am current on all payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "accurate accounting of how every payment was applied to principal", and the single most common underlying issue is "fees".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or Abusive Acts or Practices ( UDAAP ) Truth in Lending Act ( TILA ) violations Fair Debt Collection Practices Act ( FDCPA ) violations State consumer protection law violations Breach of contract ( loan agreements ) Breach of fiduciary duties to borrowers Violations of cosigner release and death notification requirements Improper forbearance steering practices Predatory lending and servicing practices Impose penalties and corrective actions on servicers found to have engaged in the practices described in this complaint to prevent other borrowers from experiencing the same devastation ADDITIONAL INFORMATION Current Financial Status : I am current on all payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.