Total complaints
1
Filed since Fals
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or abusive acts and practices in the consumer financial market. Specifically's complaint history from CFPB public records. 1 consumers have filed complaints since Fals. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fals
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or abusive acts and practices in the consumer financial market. Specifically's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| deflated my expenses by not including my actual Rent Expenses or other household expenses to the application | 1 |
| State | Complaints |
|---|---|
| failing to properly test and assess my ability to repay puts your company in violation of terms set in a Settlement Agreement between a Multistate Committee of Attorney Generals and Santander Consumer Finance Inc.,,SANTANDER HOLDINGS USA | 1 |
| Issue | Complaints |
|---|---|
| A GAP Insurance Contract and a Service Contract which they pushed for me to use to cover repairs required but not initially disclosed at the time of sale while the company had been previously barred from allowing dealers to act in such a way. See Enclosures ) These practices are not only unethical but also in violation of various consumer protection laws | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or abusive acts and practices in the consumer financial market. Specifically has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fals, and the most recent logged activity is Falsified , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or abusive acts and practices in the consumer financial market. Specifically reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "deflated my expenses by not including my actual Rent Expenses or other household expenses to the application", and the single most common underlying issue is "A GAP Insurance Contract and a Service Contract which they pushed for me to use to cover repairs required but not initially disclosed at the time of sale while the company had been previously barred from allowing dealers to act in such a way. See Enclosures ) These practices are not only unethical but also in violation of various consumer protection laws".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or abusive acts and practices in the consumer financial market. Specifically: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or abusive acts and practices in the consumer financial market. Specifically has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or abusive acts and practices in the consumer financial market. Specifically has a 0% timely response rate to CFPB complaints.
The most common issue reported against or abusive acts and practices in the consumer financial market. Specifically is "A GAP Insurance Contract and a Service Contract which they pushed for me to use to cover repairs required but not initially disclosed at the time of sale while the company had been previously barred from allowing dealers to act in such a way. See Enclosures ) These practices are not only unethical but also in violation of various consumer protection laws" in the "deflated my expenses by not including my actual Rent Expenses or other household expenses to the application" product category.
Read our methodology — how this data is sourced, computed, and verified.