Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or a pattern of behavior or unusual circumstances or transactions's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or a pattern of behavior or unusual circumstances or transactions's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Chase appears to have failed in its duty to monitor and prevent elder abuse and fraud with this situation. Banks are mandated reporters of suspected Elder Abuse under Californias Financial Elder Abuse Reporting Act. Cal. W & I Code 15630.1. Financial abuse of an elder or dependent adult occurs when a person or entity ... [ t ] akes | 1 |
| State | Complaints |
|---|---|
| that would lead an individual with like training or experience | 1 |
| Issue | Complaints |
|---|---|
| appropriates | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or a pattern of behavior or unusual circumstances or transactions has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or a pattern of behavior or unusual circumstances or transactions reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase appears to have failed in its duty to monitor and prevent elder abuse and fraud with this situation. Banks are mandated reporters of suspected Elder Abuse under Californias Financial Elder Abuse Reporting Act. Cal. W & I Code 15630.1. Financial abuse of an elder or dependent adult occurs when a person or entity ... [ t ] akes", and the single most common underlying issue is "appropriates".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or a pattern of behavior or unusual circumstances or transactions: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or a pattern of behavior or unusual circumstances or transactions has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
or a pattern of behavior or unusual circumstances or transactions has a 0% timely response rate to CFPB complaints.
The most common issue reported against or a pattern of behavior or unusual circumstances or transactions is "appropriates" in the "Chase appears to have failed in its duty to monitor and prevent elder abuse and fraud with this situation. Banks are mandated reporters of suspected Elder Abuse under Californias Financial Elder Abuse Reporting Act. Cal. W & I Code 15630.1. Financial abuse of an elder or dependent adult occurs when a person or entity ... [ t ] akes" product category.
Read our methodology — how this data is sourced, computed, and verified.