Total complaints
1
Filed since I am
2026 data Public-data reference. official source
or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second's complaint history from CFPB public records. 1 consumers have filed complaints since I am. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I am
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second complaint mix by product
- they inform 1 100.0% – 0% relief
How or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they inform me that since I can not access them online | 1 |
Top States
| State | Complaints |
|---|---|
| I am in a dispute with the child support registry in Washington state. There are XXXX payments over the course of the past 14 years that have not been correctly applied to the account. I need these records to reconcile my records with theirs. To prove my point | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| the cost to do this would be astronomical. My calculations are that for them to get me all the records I need | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second
or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I am, and the most recent logged activity is I am looki, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they inform me that since I can not access them online", and the single most common underlying issue is "the cost to do this would be astronomical. My calculations are that for them to get me all the records I need".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second have?
or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second respond to complaints on time?
or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second?
The most common issue reported against or 3 ) Mail me paper copies of all statements that are on my profile. These are my financial records and I am entitled to them. They provide these records free of charge to their other customers by online delivery. I would happily download these records if they would allow me to. This problem is now causing XXXX other issues that have the potential to cost me a lot of money. I am in the middle of a XXXX tax year audit an d USAA ha s records pertinent to proving deductions with the IRS. Second is "the cost to do this would be astronomical. My calculations are that for them to get me all the records I need" in the "they inform me that since I can not access them online" product category.
Read our methodology — how this data is sourced, computed, and verified.
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