Total complaints
2
Filed since 15 U
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows or ( 2 ) to punish any person for the nonrepayment thereof's complaint history from CFPB public records. 2 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since 15 U
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How or ( 2 ) to punish any person for the nonrepayment thereof's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| giving me the option to opt out of reporting of private information to credit reporting agencies. UPGRADE INC have never sent a form to of opt out notice via email or postal mail It is the duty of UPGRADE INC as fiduciary/trustee of a financial institution to safeguard my nonpublic personal information and respect my right to privacy | 1 |
| compile | 1 |
| State | Complaints |
|---|---|
| shall be fined under this title or imprisoned not more than 20 years | 1 |
| shall be fined under this title or imprisoned not more than 20 years or both ... .I do NOT OWE ANY DEBT to neither one of these corporations.,,Resurgent Capital Services L.P.,MD,21218,,Consent provided,Web,2024-01-23,Closed with explanation,Yes,N/A,8205687 | 1 |
| Issue | Complaints |
|---|---|
| is a RIGHT given by the Gramm Leach Bliley Act | 1 |
| when in fact such person is not so participating. ( b ) Any person who violates this section shall be liable to the same extent and in the same manner as a debt collector is liable under section 1692k of this title for failure to comply with a provision of this subchapter. Also | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
or ( 2 ) to punish any person for the nonrepayment thereof has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is According , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or ( 2 ) to punish any person for the nonrepayment thereof reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "giving me the option to opt out of reporting of private information to credit reporting agencies. UPGRADE INC have never sent a form to of opt out notice via email or postal mail It is the duty of UPGRADE INC as fiduciary/trustee of a financial institution to safeguard my nonpublic personal information and respect my right to privacy", and the single most common underlying issue is "is a RIGHT given by the Gramm Leach Bliley Act".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or ( 2 ) to punish any person for the nonrepayment thereof: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
or ( 2 ) to punish any person for the nonrepayment thereof has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
or ( 2 ) to punish any person for the nonrepayment thereof has a 0% timely response rate to CFPB complaints.
The most common issue reported against or ( 2 ) to punish any person for the nonrepayment thereof is "is a RIGHT given by the Gramm Leach Bliley Act" in the "giving me the option to opt out of reporting of private information to credit reporting agencies. UPGRADE INC have never sent a form to of opt out notice via email or postal mail It is the duty of UPGRADE INC as fiduciary/trustee of a financial institution to safeguard my nonpublic personal information and respect my right to privacy" product category.
Read our methodology — how this data is sourced, computed, and verified.