Total complaints
15
Filed since Beca
2026 data Public-data reference. official source
or
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows or's complaint history from CFPB public records. 15 consumers have filed complaints since Beca. The company has a 0% timely response rate and has provided relief in 0% of cases.
15
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
11
States Active
Beca
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
or complaint mix by product
- the absence 3 27.3% – 0% relief
- as well 3 27.3% – 0% relief
- which requires 1 9.1% – 0% relief
- I had 1 9.1% – 0% relief
- I do 1 9.1% – 0% relief
- along with 1 9.1% – 0% relief
- PayPal abide 1 9.1% – 0% relief
How or's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| the absence of any documentation or recollection raises significant concerns regarding whether the account is : the result of a reporting error | 3 |
| as well as the escalations department and the loss mitigation department of the loan servicer to get them to place the loan back in the forbearance plan ( from which it should never have been removed ) | 3 |
| which requires you to block the fraudulent information on my credit report resulting from identity theft within four business days and to promptly notify the furnisher ( s ) of that information Each Furnisher confirmed receipt on the original FTC report with a documented response found with FTC REPORT : XXXX and the complaint contained the proper vitrification documents as requested : One copy of a government issued identification card | 1 |
| I had nothing but problems as the right hand was not with the left hand between XXXX and RoundPoint. Here is my story- Shortly after I moved into this new home that I built in XX/XX/XXXX | 1 |
| I do not actually have the phone any more. Also | 1 |
| along with positive account in good standing hurting my credit score negatively. XXXX and XXXX have Deleted XXXX XXXX XXXX XXXX XXXX once I notified them of this clerical error which impacted my credit score negatively. If a consumer reporting agency | 1 |
| PayPal abide by a First In | 1 |
| and why the order of the pending transactions continued to change daily | 1 |
| after 17 years of this loan and the same phone number | 1 |
| we are asking you to provide validation that the report was filed with a federal | 1 |
| as the Trustee | 1 |
Top States
| State | Complaints |
|---|---|
| in the worst case | 3 |
| indeed | 3 |
| your request to block information was based on a material misrepresentation | 1 |
| it was in the hands of a new loan officer and they could not find information | 1 |
| from the {$12.00} reported stolen from a card that was stolen around XX/XX/2017.,,BANK OF HAWAII CORPORATION,CA,92101,,Consent provided,Web,2018-06-17,Closed with explanation,Yes,N/A,2938224 | 1 |
| if agreed to by both parties | 1 |
| get hit with accumulated interest costs which they won't tell you about. | 1 |
| on the following business day due to the holiday | 1 |
| even worse 2 ) We make more money foreclosing on you | 1 |
| i knowingly obtained or should have known that you obtained possession of goods | 1 |
| b ) Mail them to us at the above address If I have not heard either from your or the former managers by XXXX/XXXX/XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| an account belonging to another consumer | 3 |
| he has also never responded to me | 3 |
| state ID card | 1 |
| I had to move out because the movement of the foundation was so great | 1 |
| the first woman pretended that she couldnt hear me | 1 |
| in some cases | 1 |
| if say you have 3 purchases | 1 |
| she stated that the transactions that came through were delayed because of the past XXXX XXXX holiday. However | 1 |
| and on several occasions including as recently as XX/XX/XXXX | 1 |
| Social Security number | 1 |
| by mail | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About or
or has accumulated 15 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 13 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Beca, and the most recent logged activity is XXXX ) Exp, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, or reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the absence of any documentation or recollection raises significant concerns regarding whether the account is : the result of a reporting error", and the single most common underlying issue is "an account belonging to another consumer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating or: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does or have?
or has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does or respond to complaints on time?
or has a 0% timely response rate to CFPB complaints.
What is the most common complaint about or?
The most common issue reported against or is "an account belonging to another consumer" in the "the absence of any documentation or recollection raises significant concerns regarding whether the account is : the result of a reporting error" product category.
Read our methodology — how this data is sourced, computed, and verified.
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