Total complaints
1
Filed since My i
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST's complaint history from CFPB public records. 1 consumers have filed complaints since My i. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My i
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| every time they try to bill my account | 1 |
| State | Complaints |
|---|---|
| I spent 17 minutes on the phone with them. I am assuming therefor that my payments to this account will remain blocked. Key Bank does not seem to care or be able to improve the service relying on foreign based operators. I would like my time not to be wasted on this issue anymore.,,KEYCORP,NY,10703,Older American,Consent provided,Web,2025-01-01,Closed with explanation,Yes,N/A,11345967 | 1 |
| Issue | Complaints |
|---|---|
| the bank flags them for fraud. I have asked the bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My i, and the most recent logged activity is My interne, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "every time they try to bill my account", and the single most common underlying issue is "the bank flags them for fraud. I have asked the bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST has a 0% timely response rate to CFPB complaints.
The most common issue reported against operates. Today they hung up on me and did not bother to call back after from XXXX XXXX EST is "the bank flags them for fraud. I have asked the bank" in the "every time they try to bill my account" product category.
Read our methodology — how this data is sourced, computed, and verified.