Total complaints
1
Filed since I th
2026 data Public-data reference. official source
only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I th
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| its not short and that she would explain things to a higher level manager and I should receive a phone call from that person on Thursday | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out
only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then pla, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX XXXX XXXX", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out have?
only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out respond to complaints on time?
only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out has a 0% timely response rate to CFPB complaints.
What is the most common complaint about only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out?
The most common issue reported against only XXXX XXXX XXXX bills in the stack which equated XXXX XXXX XXXX XXXX dollars as opposed to the XXXX XXXX XXXX it should have contained. At this point I asked XXXX what I should do and she said I should immediately proceed back to BB & T to let them know what happened ; I did that without hesitation. After walking into the BB & T I proceed to the same male tellers window I originally dealt with to tell him what happened. He then told me to please sit down and he notified an on-duty supervisor ( XXXX ) who came out to speak with me. I explained the situation to her after which she told me to stay seated and she would do what she could to determine what happened. It was at this point the male teller and XXXX did a drawer audit after which XXXX came back to tell me that the drawer checked out is "XXXX" in the "XXXX XXXX XXXX XXXX" product category.
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