Total complaints
1
Filed since I to
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows only XXXX of these loans were properly tagged as being taken out for an independent '' student.'s complaint history from CFPB public records. 1 consumers have filed complaints since I to. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I to
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How only XXXX of these loans were properly tagged as being taken out for an independent '' student.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| for my 35 year-old adult son 's education. I never have claimed my son as a dependent since he was a minor | 1 |
| Issue | Complaints |
|---|---|
| due to an administrative error that Sallie Mae has used as a nonsensical reason to take no further action after Sallie Mae recently recognized that XXXX of my XXXX Parent Loans was mistagged as being used for a dependent '' child -- which of course | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
only XXXX of these loans were properly tagged as being taken out for an independent '' student. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I to, and the most recent logged activity is I took out, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, only XXXX of these loans were properly tagged as being taken out for an independent '' student. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "for my 35 year-old adult son 's education. I never have claimed my son as a dependent since he was a minor", and the single most common underlying issue is "due to an administrative error that Sallie Mae has used as a nonsensical reason to take no further action after Sallie Mae recently recognized that XXXX of my XXXX Parent Loans was mistagged as being used for a dependent '' child -- which of course".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating only XXXX of these loans were properly tagged as being taken out for an independent '' student.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
only XXXX of these loans were properly tagged as being taken out for an independent '' student. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
only XXXX of these loans were properly tagged as being taken out for an independent '' student. has a 0% timely response rate to CFPB complaints.
The most common issue reported against only XXXX of these loans were properly tagged as being taken out for an independent '' student. is "due to an administrative error that Sallie Mae has used as a nonsensical reason to take no further action after Sallie Mae recently recognized that XXXX of my XXXX Parent Loans was mistagged as being used for a dependent '' child -- which of course" in the "for my 35 year-old adult son 's education. I never have claimed my son as a dependent since he was a minor" product category.
Read our methodology — how this data is sourced, computed, and verified.