Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my husband contacted Sun Trust and let them know that it was not a legitimate debit and we wanted to opened a claim. We were given provisional credit for {$5.00} on XX/XX/XXXX. My husband also asked to escalate the call to a supervisor hoping that the supervisor could help us to protect the accounts and stop all payments | 1 |
| State | Complaints |
|---|---|
| he was told | 1 |
| Issue | Complaints |
|---|---|
| he was told | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my husband contacted Sun Trust and let them know that it was not a legitimate debit and we wanted to opened a claim. We were given provisional credit for {$5.00} on XX/XX/XXXX. My husband also asked to escalate the call to a supervisor hoping that the supervisor could help us to protect the accounts and stop all payments", and the single most common underlying issue is "he was told".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution has a 0% timely response rate to CFPB complaints.
The most common issue reported against online or another way but one thing was clear that we needed help protecting our money. My husband tried to pursue our ways to keep us from losing more money since we felt we were on our own and that we could not count with Sun Trust to protect our money. We came up with the idea to ask Sun Trust for help wiring the money to another account under my husband name in another bank institution is "he was told" in the "my husband contacted Sun Trust and let them know that it was not a legitimate debit and we wanted to opened a claim. We were given provisional credit for {$5.00} on XX/XX/XXXX. My husband also asked to escalate the call to a supervisor hoping that the supervisor could help us to protect the accounts and stop all payments" product category.
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