Onemain Finance Corporation
300 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Onemain Finance Corporation complaint mix by product
- Payday loan, 132 44.0% – 18% relief
- Credit reporting, 105 35.0% – 16% relief
- Debt collection 40 13.3% – 35% relief
- Vehicle loan 9 3.0% – 22% relief
- Mortgage 8 2.7% – 38% relief
- Credit card 5 1.7% – 40% relief
- Checking or 1 0.3% – 0% relief
How Onemain Finance Corporation's 300 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 132 |
| Credit reporting, credit repair services, or other personal consumer reports | 105 |
| Debt collection | 40 |
| Vehicle loan or lease | 9 |
| Mortgage | 8 |
| Credit card or prepaid card | 5 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 36 |
| TX | 28 |
| GA | 19 |
| IL | 19 |
| FL | 19 |
| NJ | 18 |
| NC | 13 |
| NY | 12 |
| PA | 9 |
| MN | 9 |
| TN | 8 |
| SC | 7 |
| MO | 7 |
| WA | 7 |
| LA | 6 |
| VA | 6 |
| OK | 6 |
| MD | 6 |
| AZ | 6 |
| AL | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 49 |
| Incorrect information on your report | 49 |
| Problem with a credit reporting company's investigation into an existing problem | 30 |
| Charged fees or interest you didn't expect | 29 |
| Struggling to pay your loan | 26 |
| Problem when making payments | 19 |
| Communication tactics | 16 |
| Getting the loan | 13 |
| Attempts to collect debt not owed | 11 |
| Problem with the payoff process at the end of the loan | 9 |
| Problem with additional add-on products or services | 7 |
| Getting a line of credit | 6 |
| Took or threatened to take negative or legal action | 5 |
| Managing the loan or lease | 4 |
| False statements or representation | 3 |
| Getting a credit card | 3 |
| Trouble during payment process | 3 |
| Written notification about debt | 3 |
| Problems at the end of the loan or lease | 2 |
| Threatened to contact someone or share information improperly | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 71 | 100% |
| 2020 | 225 | 99.6% |
| 2021 | 1 | 0% |
| 2022 | 3 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Onemain Finance Corporation
Onemain Finance Corporation's 300 logged complaints stay concentrated: only 39 states show a filing on record. 56% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2022-07-20.
Onemain Finance Corporation answers 98.3% of complaints inside the CFPB's tracked window and closes 77.7% with a written explanation. 20.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Onemain Finance Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Onemain Finance Corporation have?
300, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Onemain Finance Corporation respond to complaints on time?
98.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Onemain Finance Corporation?
"Improper use of your report", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.