Total complaints
1
Filed since None
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since None. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since None
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I ordered a new card on a Thursday and it didn't ship until that following Monday. I was told that Friday was the weekend and NOT a business day. I also asked why wasn't I given the option to have it rushed or expedited | 1 |
| State | Complaints |
|---|---|
| XXXXXXXX XXXX XXXXXXXX XXXX in my area. Sofi ... Do Better,,SOFI TECHNOLOGIES | 1 |
| Issue | Complaints |
|---|---|
| no tracking number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to None, and the most recent logged activity is Nonetheles, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I ordered a new card on a Thursday and it didn't ship until that following Monday. I was told that Friday was the weekend and NOT a business day. I also asked why wasn't I given the option to have it rushed or expedited", and the single most common underlying issue is "no tracking number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against one would think they would have more options other than a MOBILE WALLET. Why is there no virtual or temporary card options? I'll be closing my account by the end of this month & moving my money into a XXXX is "no tracking number" in the "I ordered a new card on a Thursday and it didn't ship until that following Monday. I was told that Friday was the weekend and NOT a business day. I also asked why wasn't I given the option to have it rushed or expedited" product category.
Read our methodology — how this data is sourced, computed, and verified.