Total complaints
1
Filed since Prev
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows one for another account with a much smaller balance ( which we closed's complaint history from CFPB public records. 1 consumers have filed complaints since Prev. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Prev
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How one for another account with a much smaller balance ( which we closed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as issue was never addressed by Citibank. Citibank has never addressed the issue. XXXX Months prior to the card Act of 2009 ( 6 years after having my card open and enjoying a fixed rate of 9.9 % ) | 1 |
| State | Complaints |
|---|---|
| and they made no effort to keep open ). I immediately called in to close my account. There was no way I was willing to pay 29.99 % on more than a XXXX balance which was currently at a 5.99 % rate. Upon calling in | 1 |
| Issue | Complaints |
|---|---|
| but I could call and opt out of these terms | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
one for another account with a much smaller balance ( which we closed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prev, and the most recent logged activity is Previous c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, one for another account with a much smaller balance ( which we closed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as issue was never addressed by Citibank. Citibank has never addressed the issue. XXXX Months prior to the card Act of 2009 ( 6 years after having my card open and enjoying a fixed rate of 9.9 % )", and the single most common underlying issue is "but I could call and opt out of these terms".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating one for another account with a much smaller balance ( which we closed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
one for another account with a much smaller balance ( which we closed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
one for another account with a much smaller balance ( which we closed has a 0% timely response rate to CFPB complaints.
The most common issue reported against one for another account with a much smaller balance ( which we closed is "but I could call and opt out of these terms" in the "as issue was never addressed by Citibank. Citibank has never addressed the issue. XXXX Months prior to the card Act of 2009 ( 6 years after having my card open and enjoying a fixed rate of 9.9 % )" product category.
Read our methodology — how this data is sourced, computed, and verified.