Total complaints
1
Filed since Nowh
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information's complaint history from CFPB public records. 1 consumers have filed complaints since Nowh. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Nowh
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and immediately disconnected the call. I was upset after being passed over to 2 new reps and being on a call for exactly 23 min 01 secs | 1 |
| State | Complaints |
|---|---|
| stores my information | 1 |
| Issue | Complaints |
|---|---|
| mistakes happen. I call back at XXXX. I call the number the rep gave me to get directly back to the dispute department. I verify my identity before she moves forward. She sees that I have open disputes and before she askes about my reason for calling she dives right in to give me the results of my disputes. She says that my inquiries have been verified and that they will not be removed and there is an 8-page document that was created on XX/XX/XXXX when my dispute was closed. So I asked if that were try why am I staring at a letter that says you need more information from me? Eventually she says it was a mistake. Now I start asking about the investigation. I asked how did they verify the inquiries were accurate | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Nowh, and the most recent logged activity is Nowhere in, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and immediately disconnected the call. I was upset after being passed over to 2 new reps and being on a call for exactly 23 min 01 secs", and the single most common underlying issue is "mistakes happen. I call back at XXXX. I call the number the rep gave me to get directly back to the dispute department. I verify my identity before she moves forward. She sees that I have open disputes and before she askes about my reason for calling she dives right in to give me the results of my disputes. She says that my inquiries have been verified and that they will not be removed and there is an 8-page document that was created on XX/XX/XXXX when my dispute was closed. So I asked if that were try why am I staring at a letter that says you need more information from me? Eventually she says it was a mistake. Now I start asking about the investigation. I asked how did they verify the inquiries were accurate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information has a 0% timely response rate to CFPB complaints.
The most common issue reported against once they are on my credit report it is accurate and can not come off. That made no sense. Equifax collects my information is "mistakes happen. I call back at XXXX. I call the number the rep gave me to get directly back to the dispute department. I verify my identity before she moves forward. She sees that I have open disputes and before she askes about my reason for calling she dives right in to give me the results of my disputes. She says that my inquiries have been verified and that they will not be removed and there is an 8-page document that was created on XX/XX/XXXX when my dispute was closed. So I asked if that were try why am I staring at a letter that says you need more information from me? Eventually she says it was a mistake. Now I start asking about the investigation. I asked how did they verify the inquiries were accurate" in the "and immediately disconnected the call. I was upset after being passed over to 2 new reps and being on a call for exactly 23 min 01 secs" product category.
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