2026 data Public-data reference. official source

once the issue resolved

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows once the issue resolved's complaint history from CFPB public records. 1 consumers have filed complaints since -Mos. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
-Mos
Since

Total complaints

1

Filed since -Mos

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

once the issue resolved complaint mix by product

Total complaints: 1

once the issue resolved complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). in an: 1 complaints (100.0%), resolution 0.0% in an 100.0%
  • in an 1 100.0% 0% relief

How once the issue resolved's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
in an online chat on Friday 1

Top States

State Complaints
we may notify you with an update. '' -American Express has breached the Cardmember Agreement and still has not provided a solution to the issue.,,AMERICAN EXPRESS COMPANY,GA,30080,,Consent provided,Web,2023-05-15,Closed with explanation,Yes,N/A,6981251 1

Top Issues

Issue Complaints
I was told that the issue would be escalated and resolved within 5 business days maximum. When that did not happen 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About once the issue resolved

once the issue resolved has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -Mos, and the most recent logged activity is -Most rece, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, once the issue resolved reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in an online chat on Friday", and the single most common underlying issue is "I was told that the issue would be escalated and resolved within 5 business days maximum. When that did not happen".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating once the issue resolved: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does once the issue resolved have?

once the issue resolved has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does once the issue resolved respond to complaints on time?

once the issue resolved has a 0% timely response rate to CFPB complaints.

What is the most common complaint about once the issue resolved?

The most common issue reported against once the issue resolved is "I was told that the issue would be escalated and resolved within 5 business days maximum. When that did not happen" in the "in an online chat on Friday" product category.

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