Total complaints
1
Filed since As o
2026 data Public-data reference. official source
once sold
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows once sold's complaint history from CFPB public records. 1 consumers have filed complaints since As o. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
As o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
once sold complaint mix by product
- our loan 1 100.0% – 0% relief
How once sold's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| our loan had gone through underwriting and received final approval with a condition that we would pre-pay the remainder of a leased vehicle through XXXX XXXX to lower the DTI. With the closing scheduled for XX/XX/XXXX at XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| would drastically change our debt to income ratio and remove this requirement. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but that we actually needed to purchase the car if we wanted to close the next morning giving us only 2 hours to withdraw over {$38000.00} in certified funds from our savings and drastically decrease our liquidity. Even with the short notice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About once sold
once sold has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As o, and the most recent logged activity is As of XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, once sold reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "our loan had gone through underwriting and received final approval with a condition that we would pre-pay the remainder of a leased vehicle through XXXX XXXX to lower the DTI. With the closing scheduled for XX/XX/XXXX at XXXX XXXX", and the single most common underlying issue is "but that we actually needed to purchase the car if we wanted to close the next morning giving us only 2 hours to withdraw over {$38000.00} in certified funds from our savings and drastically decrease our liquidity. Even with the short notice".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating once sold: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does once sold have?
once sold has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does once sold respond to complaints on time?
once sold has a 0% timely response rate to CFPB complaints.
What is the most common complaint about once sold?
The most common issue reported against once sold is "but that we actually needed to purchase the car if we wanted to close the next morning giving us only 2 hours to withdraw over {$38000.00} in certified funds from our savings and drastically decrease our liquidity. Even with the short notice" in the "our loan had gone through underwriting and received final approval with a condition that we would pre-pay the remainder of a leased vehicle through XXXX XXXX to lower the DTI. With the closing scheduled for XX/XX/XXXX at XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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