Total complaints
2
Filed since Toda
2026 data Public-data reference. official source
once resolved
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows once resolved's complaint history from CFPB public records. 2 consumers have filed complaints since Toda. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Toda
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
once resolved complaint mix by product
- I received 1 50.0% – 0% relief
- I received 1 50.0% – 0% relief
How once resolved's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a notice about our monthly payments increasing ; XXXX mentioned over the phone that it was due to having two separate insurances. My initial monthly payment was approximately {$620.00} and after your company conducting an escrow analysis it jumped to $ XXXXall values given throughout this letter are approximations | 1 |
| I received a notice about our monthly payments increasing ; Carrington mentioned over the phone that it was due to having two separate insurances. My initial monthly payment was approximately {$620.00} and after your company conducting an escrow analysis it jumped to $ XXXXall values given throughout this letter are approximations | 1 |
Top States
| State | Complaints |
|---|---|
| would be easily rectified by them sending me an email stating the mistake and I would also receive some sort of reimbursement by a mailed check or lowering one moths payment for all the extra money Ive payed from your mistake. To date I have not receive a single amount of compensation nor the email needed for me to fix this issue and get it off my credit report. The results of XXXX mistake has now left mea XXXX XXXX XXXX | 1 |
| would be easily rectified by them sending me an email stating the mistake and I would also receive some sort of reimbursement by a mailed check or lowering one moths payment for all the extra money Ive payed from your mistake. To date I have not receive a single amount of compensation nor the email needed for me to fix this issue and get it off my credit report. The results of Carringtons mistake has now left mea XXXX XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| there was not enough funds for the payment being request from XXXX ; again due to our monthly payment going up from a mistake caused by you | 1 |
| there was not enough funds for the payment being request from Carrington ; again due to our monthly payment going up from a mistake caused by you | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About once resolved
once resolved has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Toda, and the most recent logged activity is Today I fi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, once resolved reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a notice about our monthly payments increasing ; XXXX mentioned over the phone that it was due to having two separate insurances. My initial monthly payment was approximately {$620.00} and after your company conducting an escrow analysis it jumped to $ XXXXall values given throughout this letter are approximations", and the single most common underlying issue is "there was not enough funds for the payment being request from XXXX ; again due to our monthly payment going up from a mistake caused by you".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating once resolved: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does once resolved have?
once resolved has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does once resolved respond to complaints on time?
once resolved has a 0% timely response rate to CFPB complaints.
What is the most common complaint about once resolved?
The most common issue reported against once resolved is "there was not enough funds for the payment being request from XXXX ; again due to our monthly payment going up from a mistake caused by you" in the "I received a notice about our monthly payments increasing ; XXXX mentioned over the phone that it was due to having two separate insurances. My initial monthly payment was approximately {$620.00} and after your company conducting an escrow analysis it jumped to $ XXXXall values given throughout this letter are approximations" product category.
Read our methodology — how this data is sourced, computed, and verified.
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