Total complaints
1
Filed since ( Th
2026 data Public-data reference. official source
once I arrived at the location I open the app and saw my account was on hold again
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows once I arrived at the location I open the app and saw my account was on hold again's complaint history from CFPB public records. 1 consumers have filed complaints since ( Th. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
( Th
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
once I arrived at the location I open the app and saw my account was on hold again complaint mix by product
- I started 1 100.0% – 0% relief
How once I arrived at the location I open the app and saw my account was on hold again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I started the process of using their APP. I noticed a few issues and with lack information which frustrated me and the vague response from the customer support ( I am suspecting is only 1 guy or maybe has some relations with the owner ) The first problem occurred when I couldnt get a clear answered where to make a purchase and and how and I stated I didnt want to use my bank card at any locations provider and just use cash at hand. Finally | 1 |
Top States
| State | Complaints |
|---|---|
| so I sent their support another e-mail along with a chat request asking why my account was on hold again and I finally got a response a hour later stating that he decided to close my account base off his own decision that I would be a risk.. Anyone who has gone through my situation would know this is off retaliation base off response and this a good reason why I said XXXX Soup kitchen in the first place. Just base off someone feelings on how they felt I wasted my time and money for nothing. I dont think I never had anything like this happen to me before. just because they didnt like how someone responded back worded their opinions?? I didnt violated their strict TOS by accessing their app with my VPN ( after their threaten response on closure ) so I did respected that after he was being XXXX XXXX XXXX about it to me.. they made me to believe that I was able to use this service then decided to cut me off and not allow me.. all I want is compensation for the gas/time/toll that had to spend to get to their ATM to make this purchase or they can reinstate my account ( even though I was never given the luxury to use It .. I felt like the chicken getting its head cut off.. ) No one should have to stress out and worry on something so minor and little when they can prove they are a resident of the united states | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I advised him on my situation and why it showed that IP by providing a screen shot of the VPN connection that I was using and then I showed him my IP after I disconnected using a services to show him my service provider name and IP | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About once I arrived at the location I open the app and saw my account was on hold again
once I arrived at the location I open the app and saw my account was on hold again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( Th, and the most recent logged activity is ( The even, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, once I arrived at the location I open the app and saw my account was on hold again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I started the process of using their APP. I noticed a few issues and with lack information which frustrated me and the vague response from the customer support ( I am suspecting is only 1 guy or maybe has some relations with the owner ) The first problem occurred when I couldnt get a clear answered where to make a purchase and and how and I stated I didnt want to use my bank card at any locations provider and just use cash at hand. Finally", and the single most common underlying issue is "I advised him on my situation and why it showed that IP by providing a screen shot of the VPN connection that I was using and then I showed him my IP after I disconnected using a services to show him my service provider name and IP".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating once I arrived at the location I open the app and saw my account was on hold again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does once I arrived at the location I open the app and saw my account was on hold again have?
once I arrived at the location I open the app and saw my account was on hold again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does once I arrived at the location I open the app and saw my account was on hold again respond to complaints on time?
once I arrived at the location I open the app and saw my account was on hold again has a 0% timely response rate to CFPB complaints.
What is the most common complaint about once I arrived at the location I open the app and saw my account was on hold again?
The most common issue reported against once I arrived at the location I open the app and saw my account was on hold again is "I advised him on my situation and why it showed that IP by providing a screen shot of the VPN connection that I was using and then I showed him my IP after I disconnected using a services to show him my service provider name and IP" in the "I started the process of using their APP. I noticed a few issues and with lack information which frustrated me and the vague response from the customer support ( I am suspecting is only 1 guy or maybe has some relations with the owner ) The first problem occurred when I couldnt get a clear answered where to make a purchase and and how and I stated I didnt want to use my bank card at any locations provider and just use cash at hand. Finally" product category.
Read our methodology — how this data is sourced, computed, and verified.
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