Total complaints
1
Filed since What
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows once forgiven's complaint history from CFPB public records. 1 consumers have filed complaints since What. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since What
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How once forgiven's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| is that I'm a XXXX XXXX. I'm a XXXX in XXXX XXXX. I XXXX XXXX XXXX and have for a long time. I've tried tirelessly to take advantage of the. Public Service Loan Forgiveness program. I've been told multiple times | 1 |
| State | Complaints |
|---|---|
| the forgiven amount is considered taxable income during that calendar year. That's outrageous. I should be able to take my original loan and qualify myself for the PSLF program and get credit for my prior years of teaching while being trapped with this spousal consolidation loan. '' My ex-wife can be responsible for her original loans. I shouldn't be forced to be responsible for her portion and she shouldn't be responsible for my portion. A divorce should allow a split of such debt | 1 |
| Issue | Complaints |
|---|---|
| that my spousal consolidation loan '' isn't eligible for the program | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
once forgiven has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to What, and the most recent logged activity is What makes, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, once forgiven reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "is that I'm a XXXX XXXX. I'm a XXXX in XXXX XXXX. I XXXX XXXX XXXX and have for a long time. I've tried tirelessly to take advantage of the. Public Service Loan Forgiveness program. I've been told multiple times", and the single most common underlying issue is "that my spousal consolidation loan '' isn't eligible for the program".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating once forgiven: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
once forgiven has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
once forgiven has a 0% timely response rate to CFPB complaints.
The most common issue reported against once forgiven is "that my spousal consolidation loan '' isn't eligible for the program" in the "is that I'm a XXXX XXXX. I'm a XXXX in XXXX XXXX. I XXXX XXXX XXXX and have for a long time. I've tried tirelessly to take advantage of the. Public Service Loan Forgiveness program. I've been told multiple times" product category.
Read our methodology — how this data is sourced, computed, and verified.