Total complaints
3
Filed since I wa
2026 data Public-data reference. official source
on XXXX/XXXX/16
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows on XXXX/XXXX/16's complaint history from CFPB public records. 3 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
I wa
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
on XXXX/XXXX/16 complaint mix by product
- 2016 1 33.3% – 0% relief
- between XXXX 1 33.3% – 0% relief
- XXXX purchases 1 33.3% – 0% relief
How on XXXX/XXXX/16's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 2016 | 1 |
| between XXXX and XXXX | 1 |
| XXXX purchases made inside Kroger Store # XXXX XXXX {$59.00} | 1 |
Top States
| State | Complaints |
|---|---|
| I | 1 |
| XXXX XXXX representative confirmed no debit for XXXX Bank debited my account anytime in the Month of XXXX. Verification of payment made on XXXX/XXXX/16 ( 7 days before the due date ) is documented on XXXX Bank on-line account statement. Affirmation statement from my bank XXXX XXXX XXXX XXXX was provided to XXXX Bank verifying creditor did not process payment to account | 1 |
| resulted in an understatement of XXXX points ( Correct : {$59.00} x XXXX points = XXXX points ) ( Wrong : {$59.00} x XXXX point = XXXX points ) [ Net Understatement : XXXX points ]. The second error | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| when I checked my balance that afternoon on the same day | 1 |
| and requested this be investigated because I made the payment on-line | 1 |
| posted XXXX/XXXX/16 ) were designated incorrectly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About on XXXX/XXXX/16
on XXXX/XXXX/16 has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is On my Visa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on XXXX/XXXX/16 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "2016", and the single most common underlying issue is "when I checked my balance that afternoon on the same day".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XXXX/XXXX/16: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does on XXXX/XXXX/16 have?
on XXXX/XXXX/16 has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does on XXXX/XXXX/16 respond to complaints on time?
on XXXX/XXXX/16 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about on XXXX/XXXX/16?
The most common issue reported against on XXXX/XXXX/16 is "when I checked my balance that afternoon on the same day" in the "2016" product category.
Read our methodology — how this data is sourced, computed, and verified.
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