Total complaints
16
Filed since Agai
2026 data Public-data reference. official source
on XXXX XXXX
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows on XXXX XXXX's complaint history from CFPB public records. 16 consumers have filed complaints since Agai. The company has a 0% timely response rate and has provided relief in 0% of cases.
16
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
14
States Active
Agai
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
on XXXX XXXX complaint mix by product
- or apologize. 1 14.3% – 0% relief
- on XX/XX/XXXX 1 14.3% – 0% relief
- dated XXXX 1 14.3% – 0% relief
- after I 1 14.3% – 0% relief
- I stopped 1 14.3% – 0% relief
- 2021 and 1 14.3% – 0% relief
- 2016. On 1 14.3% – 0% relief
How on XXXX XXXX's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| or apologize. I was assured that Chase would look into my concerns and call me back | 1 |
| on XX/XX/XXXX | 1 |
| dated XXXX XXXX | 1 |
| after I opened a checking account on XXXX XXXX | 1 |
| I stopped using that account | 1 |
| 2021 and a second tender/money order on XXXX XXXX | 1 |
| 2016. On XXXX XXXX | 1 |
| I went in to speak with Chase branch manager ( XXXX ) about closing the account and getting the funds transferred back to my checking account. The younger staff were not familiar with this old version of the overdraft account as the newer versions were unsecured lines of credit. Teller XXXX was able to verify that | 1 |
| I received a letter from BB & T stating my mortgage loan payment was pass due and late fees of {$26.00} had been assessed to my account. I contacted my credit union to verify that my payment had been sent | 1 |
| tried to do another | 1 |
| 2015 I received notice from the XXXX County Treasurer that we were delinquent in paying property taxes. On XXXX XXXX | 1 |
| On XXXX XXXX | 1 |
| and furthermore | 1 |
| yet the online statement at pennymac reveals striking increase in foreclosure activity fees on my account | 1 |
| XXXX | 1 |
| began to place our payments into an unapplied suspense account | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX | 3 |
| XXXX. The bank promises in writing payment of the bonus within 15 days '' of fulfilling the requirements ( the requirements had been met by XXXX XXXX | 1 |
| I decided to pay all the money owed through XX/XX/XXXX = {$1700.00} including the XXXX XXXX transfer fees. | 1 |
| 2016 I sent a certified letter to Sychrony Bank | 1 |
| when I checked my checking account | 1 |
| 2021 | 1 |
| XXXX a.m. | 1 |
| XXXX at XXXX. He stated that on XXXX/XXXX/XXXX my account was converted and a {$1500.00} hold was removed from my account. I told him that that did not make any sense as there was never a hold or conversion notification. He stated that he did not believe that I put {$1500.00} into the overdraft account and that since I can not prove that I did | 1 |
| and XXXX XXXX. On XXXX XXXX | 1 |
| she personally did the transfer | 1 |
| 2015 I called and talked to another rep | 1 |
| XXXX my attorney XXXX XXXX XXXX sent a letter to XXXX and Experian | 1 |
| at a time XXXX was no longer authorized to function/dba XXXX '' as that entity was retired XXXX XXXX. The mortgage broker used fabricated documents with this extremely predatory negative amortizing loan. FDIC says XXXX not authorized to use XXXX after XXXX XXXX. XXXX claimed to have authority by assignment | 1 |
| XXXX and requested a statement of my loan and status. I received a statement dated XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but this did not occur. I opened my account on XXXX XXXX | 1 |
| I called GM Financial to report of the missing car. The Customer Service Representative - named : XXXX ( XXXX ) informed that they are the one who repossessed the car because of non payment. XXXX told that in order to get the car back | 1 |
| plus the late payment charges. On XXXX XXXX | 1 |
| Wells Fargo blocked this account under the allegation that something was wrong about my address or phone number. In fact | 1 |
| for any documentation of my card application | 1 |
| U.C.C. 3-601 | 1 |
| the Discover Bank online transfer details indicated that the complete date of this transfer was XXXX XXXX. Also on XXXX XXXX | 1 |
| the older account that I have was established by depositing funds into the account. After making some calls | 1 |
| NC. I spoke with XXXX XXXX on one occasion. I started getting numerous calls and letters from BB & T saying | 1 |
| called | 1 |
| and she confirmed that there was XXXX months worth of monies withheld to pay property taxes | 1 |
| ( Attachment # XXXX ) requesting XXXX to explain how they can legitimately report late payments ( now 90 days ) to an account where all charges were reversed | 1 |
| XXXX | 1 |
| THE FIRST PAYMENT EQUALS ACCEPTANCE OF THE HAMP STREAMLINE LOAN MODIFICATION PROGRAM | 1 |
| stating that I owed {$1800.00} and {$2900.00}. I spoke with customer service agent | 1 |
| when in actuality payments were being withheld from posting to our account with no explanation. This distortion ultimately led to XXXX demanding a large payment in the amount of {$2600.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About on XXXX XXXX
on XXXX XXXX has accumulated 16 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Agai, and the most recent logged activity is when I pre, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "or apologize. I was assured that Chase would look into my concerns and call me back", and the single most common underlying issue is "but this did not occur. I opened my account on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does on XXXX XXXX have?
on XXXX XXXX has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does on XXXX XXXX respond to complaints on time?
on XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about on XXXX XXXX?
The most common issue reported against on XXXX XXXX is "but this did not occur. I opened my account on XXXX XXXX" in the "or apologize. I was assured that Chase would look into my concerns and call me back" product category.
Read our methodology — how this data is sourced, computed, and verified.
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