on XXXX I called back to their Credit Department. I spoke with a different rep who advised me that the rep I spoke with on XXXX give me wrong information that I do not have a {$400.00} credit limit. In fact I do not have a credit limit at all and they will not report my account for 90days and/or 3billings cycles from the date that my account was reopened. Frustrated

What the CFPB Record Shows About on XXXX I called back to their Credit Department. I spoke with a different rep who advised me that the rep I spoke with on XXXX give me wrong information that I do not have a {$400.00} credit limit. In fact I do not have a credit limit at all and they will not report my account for 90days and/or 3billings cycles from the date that my account was reopened. Frustrated

on XXXX I called back to their Credit Department. I spoke with a different rep who advised me that the rep I spoke with on XXXX give me wrong information that I do not have a {$400.00} credit limit. In fact I do not have a credit limit at all and they will not report my account for 90days and/or 3billings cycles from the date that my account was reopened. Frustrated has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is As a resul, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, on XXXX I called back to their Credit Department. I spoke with a different rep who advised me that the rep I spoke with on XXXX give me wrong information that I do not have a {$400.00} credit limit. In fact I do not have a credit limit at all and they will not report my account for 90days and/or 3billings cycles from the date that my account was reopened. Frustrated reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX reflecting my onetime payments", and the single most common underlying issue is "payment and closing date. Unfortunately".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XXXX I called back to their Credit Department. I spoke with a different rep who advised me that the rep I spoke with on XXXX give me wrong information that I do not have a {$400.00} credit limit. In fact I do not have a credit limit at all and they will not report my account for 90days and/or 3billings cycles from the date that my account was reopened. Frustrated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.