Total complaints
8
Filed since Afte
2026 data Public-data reference. official source
on XX/XX/year>
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows on XX/XX/year>'s complaint history from CFPB public records. 8 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
on XX/XX/year> complaint mix by product
- my account 4 50.0% – 0% relief
- including an 1 12.5% – 0% relief
- online messages 1 12.5% – 0% relief
- a bank 1 12.5% – 0% relief
- including the 1 12.5% – 0% relief
How on XX/XX/year>'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| my account was flagged as 30 days past due. The following day | 4 |
| including an XXXX XXXX XXXX XXXX XXXX | 1 |
| online messages | 1 |
| a bank I do not associate and have never associated with. The next day I filed a claim for refund and was denied | 1 |
| including the Fraud department | 1 |
Top States
| State | Complaints |
|---|---|
| the late payment reappeared | 4 |
| and signed for by XXXX. XXXX. '' I did not sign for or receive these devices | 1 |
| I called again | 1 |
| I received a phone call from someone claiming to be Cash App support | 1 |
| I was told that no funds were available and that the bank was keeping my balance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| my FICO score dropped by XXXX points as a result of this reporting. Shortly after I contacted XXXX | 3 |
| and XXXX | 1 |
| XX/XX/XXXX | 1 |
| I contacted in-app Cash App support regarding raising my Bitcoin ( XXXX ) purchase limit. I was told this could not be adjusted | 1 |
| my FICO score dropped by 30 points as a result of this reporting. Shortly after I contacted Citi | 1 |
| and one supervisor '' instructed me to go to the bank immediately to withdraw my funds. He stayed on the phone with me while I drove to the bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About on XX/XX/year>
on XX/XX/year> has accumulated 8 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is The unauth, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on XX/XX/year> reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my account was flagged as 30 days past due. The following day", and the single most common underlying issue is "my FICO score dropped by XXXX points as a result of this reporting. Shortly after I contacted XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XX/XX/year>: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does on XX/XX/year> have?
on XX/XX/year> has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does on XX/XX/year> respond to complaints on time?
on XX/XX/year> has a 0% timely response rate to CFPB complaints.
What is the most common complaint about on XX/XX/year>?
The most common issue reported against on XX/XX/year> is "my FICO score dropped by XXXX points as a result of this reporting. Shortly after I contacted XXXX" in the "my account was flagged as 30 days past due. The following day" product category.
Read our methodology — how this data is sourced, computed, and verified.
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