2026 data Public-data reference. official source

on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Furt
Since

Total complaints

1

Filed since Furt

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 complaint mix by product

Total complaints: 1

on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I called: 1 complaints (100.0%), resolution 0.0% I called 100.0%
  • I called 1 100.0% 0% relief

How on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I called AMEX again to have my claim reinvestigated based off that very vague and insignificant information. My claim was reopened again because the representative agreed with my findings. Then I noticed my claim was closed the following day. I called AMEX and asked why my claim was closed : I was told because XXXX XXXX sent over additional '' information. I asked the representative to specify what it was and she explained that it was allegedly a text exchange between the delivery driver and I. I didn't have any conversation with anyone that day regarding my package 1

Top Issues

Issue Complaints
so she reopened my case on those bases. The case was closed the following day 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972

on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Furthermor, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called AMEX again to have my claim reinvestigated based off that very vague and insignificant information. My claim was reopened again because the representative agreed with my findings. Then I noticed my claim was closed the following day. I called AMEX and asked why my claim was closed : I was told because XXXX XXXX sent over additional '' information. I asked the representative to specify what it was and she explained that it was allegedly a text exchange between the delivery driver and I. I didn't have any conversation with anyone that day regarding my package", and the single most common underlying issue is "so she reopened my case on those bases. The case was closed the following day".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 have?

on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 respond to complaints on time?

on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972?

The most common issue reported against on XX/XX/XXXX my case was closed. I exhausted all of my resources at this juncture. This is my last resort.,,AMERICAN EXPRESS COMPANY,NY,11435,,Consent provided,Web,2022-04-22,Closed with monetary relief,Yes,N/A,5479972 is "so she reopened my case on those bases. The case was closed the following day" in the "I called AMEX again to have my claim reinvestigated based off that very vague and insignificant information. My claim was reopened again because the representative agreed with my findings. Then I noticed my claim was closed the following day. I called AMEX and asked why my claim was closed : I was told because XXXX XXXX sent over additional '' information. I asked the representative to specify what it was and she explained that it was allegedly a text exchange between the delivery driver and I. I didn't have any conversation with anyone that day regarding my package" product category.

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