Total complaints
1
Filed since Back
2026 data Public-data reference. official source
on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Back
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX complaint mix by product
- 3 of 1 100.0% – 0% relief
How on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 3 of my loans were placed on the Level plan while the other 6 loans were transferred over to the SAVE plan. On XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| I called MOHELA to follow up on the status of my application ( s ). The representative stated she could see both applications in the system and they were both processing. She indicated current wait times for processing of applications were about 15 days and I should expect an approval around XX/XX/XXXX. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| with information downloaded directly from my most recent tax filing | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX
on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Background, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "3 of my loans were placed on the Level plan while the other 6 loans were transferred over to the SAVE plan. On XX/XX/XXXX", and the single most common underlying issue is "with information downloaded directly from my most recent tax filing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX have?
on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX respond to complaints on time?
on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX?
The most common issue reported against on XX/XX/XXXX I filed a second recertification for the SAVE plan per MOHELA 's recommendation. ( See documentation provided. ) On XX/XX/XXXX is "with information downloaded directly from my most recent tax filing" in the "3 of my loans were placed on the Level plan while the other 6 loans were transferred over to the SAVE plan. On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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