Total complaints
3
Filed since Expl
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows on XX/XX/2020's complaint history from CFPB public records. 3 consumers have filed complaints since Expl. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Expl
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How on XX/XX/2020's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I figured Equifax had another secondary address in their system | 1 |
| therefore | 1 |
| Experian notified me that they had raised my credit score by 3 points to XXXX. On XX/XX/2020 | 1 |
| State | Complaints |
|---|---|
| as is stated in the report they sent on that same day | 1 |
| we submitted another follow up email to confirm that the forbearance was cancelled ( we have an Acknowledgment Confirmation Ticket # XXXX emailed from our loan servicer ). Therefore | 1 |
| Experian sent back the information on the report on my mortgage that I had always paid my mortgage on time and that they were lowering my credit score by XXXX XXXX from Exceptional to Very Good. By some miracle | 1 |
| Issue | Complaints |
|---|---|
| and I had them verify me | 1 |
| XXXX and XX/XX/2020 needs to be reported to all the consumer reporting agencies to reflect on all our credit reports. On XX/XX/2020 | 1 |
| reported that my credit score was now XXXX. On XX/XX/2020 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
on XX/XX/2020 has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Expl, and the most recent logged activity is When XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on XX/XX/2020 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I figured Equifax had another secondary address in their system", and the single most common underlying issue is "and I had them verify me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XX/XX/2020: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
on XX/XX/2020 has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
on XX/XX/2020 has a 0% timely response rate to CFPB complaints.
The most common issue reported against on XX/XX/2020 is "and I had them verify me" in the "I figured Equifax had another secondary address in their system" product category.
Read our methodology — how this data is sourced, computed, and verified.