Total complaints
1
Filed since Firs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Firs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I replied to him on XX/XX/20 to proceed. At no point until XXXX did he EVER mention he would need verbal confirmation. Second | 1 |
| Issue | Complaints |
|---|---|
| he missed my email and completely dropped the ball on any follow up or any clear direction of what was needed. Fourth | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I replied to him on XX/XX/20 to proceed. At no point until XXXX did he EVER mention he would need verbal confirmation. Second", and the single most common underlying issue is "he missed my email and completely dropped the ball on any follow up or any clear direction of what was needed. Fourth".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312 has a 0% timely response rate to CFPB complaints.
The most common issue reported against on XX/XX/20 they submit a rejection notice stating the reason for denial was credit score from the consumer credit agency is insufficient for the loan program requirements. Well this wasnt the case when they counter offered so why is it suddenly now? Because he dropped the ball and is covering up his mistakes with the help of his manager. I have been a great customer of Chase but will reconsider this moving forward. They have now put another mark on my credit because of their lack of due diligence. They need to be stopped from treating customers this way and marking peoples credit due to their incompetence.,,JPMORGAN CHASE & CO.,FL,32244,,Consent provided,Web,2020-05-09,Closed with explanation,Yes,N/A,3644312 is "he missed my email and completely dropped the ball on any follow up or any clear direction of what was needed. Fourth" in the "I replied to him on XX/XX/20 to proceed. At no point until XXXX did he EVER mention he would need verbal confirmation. Second" product category.
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