Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows on top of the previous Underwriting Denial's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How on top of the previous Underwriting Denial's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spoke with a representative in the Assumption Department who apologized and promised to escalate the matter to a supervisor to call me. On XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| this assumption was cancelled by Loss Mitigation. '' This was an outright false statement! The assumption request came directly from me and not Loss Mitigation! and I certainly did not request that my assumption process be cancelled. Not once did I receive a response regarding the appeal. XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX response was directly contradicting to what her fellow team member stated in their XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I sent a letter requesting a phone call. ( please see attached ) On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
on top of the previous Underwriting Denial has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on top of the previous Underwriting Denial reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke with a representative in the Assumption Department who apologized and promised to escalate the matter to a supervisor to call me. On XX/XX/XXXX", and the single most common underlying issue is "I sent a letter requesting a phone call. ( please see attached ) On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on top of the previous Underwriting Denial: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
on top of the previous Underwriting Denial has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
on top of the previous Underwriting Denial has a 0% timely response rate to CFPB complaints.
The most common issue reported against on top of the previous Underwriting Denial is "I sent a letter requesting a phone call. ( please see attached ) On XX/XX/XXXX" in the "I spoke with a representative in the Assumption Department who apologized and promised to escalate the matter to a supervisor to call me. On XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.