2026 data Public-data reference. official source

on time

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows on time's complaint history from CFPB public records. 2 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Howe
Since

Total complaints

2

Filed since Howe

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

on time complaint mix by product

Total complaints: 2

on time complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). inexplicably: 1 complaints (50.0%), resolution 0.0% inexplicably 50.0% when in: 1 complaints (50.0%), resolution 0.0% when in 50.0%
  • inexplicably 1 50.0% 0% relief
  • when in 1 50.0% 0% relief

How on time's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
inexplicably 1
when in reality 1

Top States

State Complaints
for each car. We also faxed all of the relevant XXXX statements to Chase. 1
but was hit with lated fees 1

Top Issues

Issue Complaints
and even did so while getting assistance 1
the case for XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About on time

on time has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is XXXX and X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, on time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "inexplicably", and the single most common underlying issue is "and even did so while getting assistance".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does on time have?

on time has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does on time respond to complaints on time?

on time has a 0% timely response rate to CFPB complaints.

What is the most common complaint about on time?

The most common issue reported against on time is "and even did so while getting assistance" in the "inexplicably" product category.

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