Total complaints
1
Filed since -- -
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows on the bill of lading ( contract XXXX for your move. Before selecting a liability level's complaint history from CFPB public records. 1 consumers have filed complaints since -- -. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since -- -
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How on the bill of lading ( contract XXXX for your move. Before selecting a liability level's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| 729 miles Estimated Volume : 2904 lbs. ( 415 cf. ) Estimated Rate : {$0.00} per lbs Move Day : Monday/Tuesday Requested Move Date : XXXX Created on : XX/XX/XXXX Optional Service : Auto Transport XXXX XXXX XXXX XXXX {$1100.00} Relocation Estimate Total XXXX {$3500.00} XXXX Discount : 63.62 % - {$2200.00} Basic Estimate Price {$1300.00} Fuel Surcharge : 7.00 % {$91.00} XXXX Free Days Of Storage/ free delivery {$0.00} 2nd stop at pickup Rockport XXXX miles {$310.00} Binding Estimate Fee {$700.00} Early Booking Discount - {$200.00} Basic Valuation Protection : {$0.00} per lbs. per article {$0.00} Total Moving Estimate {$2200.00} Customer Payment {$750.00} Full Value Protection Amount of Liability : {$17000.00} ( Optional ) Deductible Levels : {$0.00} {$250.00} {$500.00} {$750.00} {$1000.00} {$1500.00} Valuation Charge : {$0.00} {$0.00} {$470.00} {$0.00} {$0.00} {$0.00} Total Estimate Plus Valuation Charge : {$2200.00} {$2200.00} {$2600.00} {$2200.00} {$2200.00} {$2200.00} Customer 's Initials : x_________ x_________ x_________ x_________ x_________ x_________ WARNING : If a moving company loses or damages your goods | 1 |
| State | Complaints |
|---|---|
| please read Your Rights and Responsibilities When You Move | 1 |
| Issue | Complaints |
|---|---|
| THIS FORM MUST CONTAIN A FILLED-IN ESTIMATE OF THE COST OF A MOVE FOR WHICH THE MOVING COMPANY IS LIABLE FOR THE FULL ( REPLACEMENT ) VALUE OF YOUR GOODS in the event of loss of | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
on the bill of lading ( contract XXXX for your move. Before selecting a liability level has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- -, and the most recent logged activity is -- -- -- -, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on the bill of lading ( contract XXXX for your move. Before selecting a liability level reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "729 miles Estimated Volume : 2904 lbs. ( 415 cf. ) Estimated Rate : {$0.00} per lbs Move Day : Monday/Tuesday Requested Move Date : XXXX Created on : XX/XX/XXXX Optional Service : Auto Transport XXXX XXXX XXXX XXXX {$1100.00} Relocation Estimate Total XXXX {$3500.00} XXXX Discount : 63.62 % - {$2200.00} Basic Estimate Price {$1300.00} Fuel Surcharge : 7.00 % {$91.00} XXXX Free Days Of Storage/ free delivery {$0.00} 2nd stop at pickup Rockport XXXX miles {$310.00} Binding Estimate Fee {$700.00} Early Booking Discount - {$200.00} Basic Valuation Protection : {$0.00} per lbs. per article {$0.00} Total Moving Estimate {$2200.00} Customer Payment {$750.00} Full Value Protection Amount of Liability : {$17000.00} ( Optional ) Deductible Levels : {$0.00} {$250.00} {$500.00} {$750.00} {$1000.00} {$1500.00} Valuation Charge : {$0.00} {$0.00} {$470.00} {$0.00} {$0.00} {$0.00} Total Estimate Plus Valuation Charge : {$2200.00} {$2200.00} {$2600.00} {$2200.00} {$2200.00} {$2200.00} Customer 's Initials : x_________ x_________ x_________ x_________ x_________ x_________ WARNING : If a moving company loses or damages your goods", and the single most common underlying issue is "THIS FORM MUST CONTAIN A FILLED-IN ESTIMATE OF THE COST OF A MOVE FOR WHICH THE MOVING COMPANY IS LIABLE FOR THE FULL ( REPLACEMENT ) VALUE OF YOUR GOODS in the event of loss of".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on the bill of lading ( contract XXXX for your move. Before selecting a liability level: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
on the bill of lading ( contract XXXX for your move. Before selecting a liability level has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
on the bill of lading ( contract XXXX for your move. Before selecting a liability level has a 0% timely response rate to CFPB complaints.
The most common issue reported against on the bill of lading ( contract XXXX for your move. Before selecting a liability level is "THIS FORM MUST CONTAIN A FILLED-IN ESTIMATE OF THE COST OF A MOVE FOR WHICH THE MOVING COMPANY IS LIABLE FOR THE FULL ( REPLACEMENT ) VALUE OF YOUR GOODS in the event of loss of" in the "729 miles Estimated Volume : 2904 lbs. ( 415 cf. ) Estimated Rate : {$0.00} per lbs Move Day : Monday/Tuesday Requested Move Date : XXXX Created on : XX/XX/XXXX Optional Service : Auto Transport XXXX XXXX XXXX XXXX {$1100.00} Relocation Estimate Total XXXX {$3500.00} XXXX Discount : 63.62 % - {$2200.00} Basic Estimate Price {$1300.00} Fuel Surcharge : 7.00 % {$91.00} XXXX Free Days Of Storage/ free delivery {$0.00} 2nd stop at pickup Rockport XXXX miles {$310.00} Binding Estimate Fee {$700.00} Early Booking Discount - {$200.00} Basic Valuation Protection : {$0.00} per lbs. per article {$0.00} Total Moving Estimate {$2200.00} Customer Payment {$750.00} Full Value Protection Amount of Liability : {$17000.00} ( Optional ) Deductible Levels : {$0.00} {$250.00} {$500.00} {$750.00} {$1000.00} {$1500.00} Valuation Charge : {$0.00} {$0.00} {$470.00} {$0.00} {$0.00} {$0.00} Total Estimate Plus Valuation Charge : {$2200.00} {$2200.00} {$2600.00} {$2200.00} {$2200.00} {$2200.00} Customer 's Initials : x_________ x_________ x_________ x_________ x_________ x_________ WARNING : If a moving company loses or damages your goods" product category.
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