2026 data Public-data reference. official source

on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation's complaint history from CFPB public records. 1 consumers have filed complaints since Fast. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Fast
Since

Total complaints

1

Filed since Fast

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation complaint mix by product

Total complaints: 1

on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). we began: 1 complaints (100.0%), resolution 0.0% we began 100.0%
  • we began 1 100.0% 0% relief

How on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
we began the process of refinancing our home and the title people in underwriting found a court case against us by Pro Com. They contacted Pro Coms legal counsel at XXXX ( XXXX XXXX who called them back on XX/XX/XXXX and told them that our {$4200.00} debt had increased to {$7600.00} and that we had been served papers and they had a judgement against our property. We were told by the mortgage company that we wouldnt be able to refinance without clearing the {$7600.00} judgement. I got in contact with the XXXX XXXX XXXX XXXX office on XX/XX/XXXX 1

Top States

State Complaints
and now Im unable to pay the full amount of this debt. This has been a nightmare for my husband and I 1

Top Issues

Issue Complaints
XXXX XXXX Assistant Manager. She stated there was no proof of service 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation

on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fast, and the most recent logged activity is Fast forwa, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we began the process of refinancing our home and the title people in underwriting found a court case against us by Pro Com. They contacted Pro Coms legal counsel at XXXX ( XXXX XXXX who called them back on XX/XX/XXXX and told them that our {$4200.00} debt had increased to {$7600.00} and that we had been served papers and they had a judgement against our property. We were told by the mortgage company that we wouldnt be able to refinance without clearing the {$7600.00} judgement. I got in contact with the XXXX XXXX XXXX XXXX office on XX/XX/XXXX", and the single most common underlying issue is "XXXX XXXX Assistant Manager. She stated there was no proof of service".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation have?

on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation respond to complaints on time?

on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation has a 0% timely response rate to CFPB complaints.

What is the most common complaint about on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation?

The most common issue reported against on that same day I attempted to contact them from my XXXX account but have yet to hear back from them. I was unable to refinance with cash out to cover this debt due to their claim of a judgement and increasing the balance from just over {$4200.00} to just over {$7600.00} with no explanation is "XXXX XXXX Assistant Manager. She stated there was no proof of service" in the "we began the process of refinancing our home and the title people in underwriting found a court case against us by Pro Com. They contacted Pro Coms legal counsel at XXXX ( XXXX XXXX who called them back on XX/XX/XXXX and told them that our {$4200.00} debt had increased to {$7600.00} and that we had been served papers and they had a judgement against our property. We were told by the mortgage company that we wouldnt be able to refinance without clearing the {$7600.00} judgement. I got in contact with the XXXX XXXX XXXX XXXX office on XX/XX/XXXX" product category.

Related