Total complaints
2
Filed since My f
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows on outgoing calls made by NFCU's complaint history from CFPB public records. 2 consumers have filed complaints since My f. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since My f
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How on outgoing calls made by NFCU's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which XXXX his XXXX ; he misheard the associate | 1 |
| which XXXX XXXX XXXX ; he misheard the associate | 1 |
| State | Complaints |
|---|---|
| they do n't have a policy that confirms the recipient of the phone call is actually the person they are trying to reach out to i.e social | 1 |
| they don't have a policy that confirms the recipient of the phone call is actually the person they are trying to reach out to i.e social | 1 |
| Issue | Complaints |
|---|---|
| the type of loan I have | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
on outgoing calls made by NFCU has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My f, and the most recent logged activity is This is th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on outgoing calls made by NFCU reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which XXXX his XXXX ; he misheard the associate", and the single most common underlying issue is "the type of loan I have".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on outgoing calls made by NFCU: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
on outgoing calls made by NFCU has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
on outgoing calls made by NFCU has a 0% timely response rate to CFPB complaints.
The most common issue reported against on outgoing calls made by NFCU is "the type of loan I have" in the "which XXXX his XXXX ; he misheard the associate" product category.
Read our methodology — how this data is sourced, computed, and verified.