Total complaints
1
Filed since When
2026 data Public-data reference. official source
on my phone calls to them
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows on my phone calls to them's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
When
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
on my phone calls to them complaint mix by product
- and after 1 100.0% – 0% relief
How on my phone calls to them's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and after discussing it with Sloan servicing and having been referred to the XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| they have refused to do this. It is very concerning to me that instead they have advised me to go back to XXXX XXXX and have that {$11000.00} loan forgiven by the XXXX XXXX XXXX. Clearly that would be fraud on my part | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and that Sloan servicing was the agency responsible for splitting the loan. Now I assume in good faith that Sloan was simply ignorant of the fact that the loan had already been split in the past. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About on my phone calls to them
on my phone calls to them has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I dis, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on my phone calls to them reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and after discussing it with Sloan servicing and having been referred to the XXXX XXXX XXXX", and the single most common underlying issue is "and that Sloan servicing was the agency responsible for splitting the loan. Now I assume in good faith that Sloan was simply ignorant of the fact that the loan had already been split in the past. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on my phone calls to them: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does on my phone calls to them have?
on my phone calls to them has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does on my phone calls to them respond to complaints on time?
on my phone calls to them has a 0% timely response rate to CFPB complaints.
What is the most common complaint about on my phone calls to them?
The most common issue reported against on my phone calls to them is "and that Sloan servicing was the agency responsible for splitting the loan. Now I assume in good faith that Sloan was simply ignorant of the fact that the loan had already been split in the past. However" in the "and after discussing it with Sloan servicing and having been referred to the XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
