Total complaints
1
Filed since Thre
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows on hold for the rest of the day until when they closed's complaint history from CFPB public records. 1 consumers have filed complaints since Thre. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thre
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How on hold for the rest of the day until when they closed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I 'm still on hold | 1 |
| State | Complaints |
|---|---|
| still number 8 in line. | 1 |
| Issue | Complaints |
|---|---|
| another hour lost and still not able to reach anyone in customer service. After going through being told I was late on my mortgage payment and did n't have insurance and being lectured to by a machine | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
on hold for the rest of the day until when they closed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thre, and the most recent logged activity is Three hour, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on hold for the rest of the day until when they closed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I 'm still on hold", and the single most common underlying issue is "another hour lost and still not able to reach anyone in customer service. After going through being told I was late on my mortgage payment and did n't have insurance and being lectured to by a machine".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on hold for the rest of the day until when they closed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
on hold for the rest of the day until when they closed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
on hold for the rest of the day until when they closed has a 0% timely response rate to CFPB complaints.
The most common issue reported against on hold for the rest of the day until when they closed is "another hour lost and still not able to reach anyone in customer service. After going through being told I was late on my mortgage payment and did n't have insurance and being lectured to by a machine" in the "I 'm still on hold" product category.
Read our methodology — how this data is sourced, computed, and verified.