2026 data Public-data reference. official source

on hold for the rest of the day until when they closed

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows on hold for the rest of the day until when they closed's complaint history from CFPB public records. 1 consumers have filed complaints since Thre. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Thre
Since

Total complaints

1

Filed since Thre

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

on hold for the rest of the day until when they closed complaint mix by product

Total complaints: 1

on hold for the rest of the day until when they closed complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I 'm: 1 complaints (100.0%), resolution 0.0% I 'm 100.0%
  • I 'm 1 100.0% 0% relief

How on hold for the rest of the day until when they closed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I 'm still on hold 1

Top States

State Complaints
still number 8 in line. 1

Top Issues

Issue Complaints
another hour lost and still not able to reach anyone in customer service. After going through being told I was late on my mortgage payment and did n't have insurance and being lectured to by a machine 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About on hold for the rest of the day until when they closed

on hold for the rest of the day until when they closed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thre, and the most recent logged activity is Three hour, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, on hold for the rest of the day until when they closed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I 'm still on hold", and the single most common underlying issue is "another hour lost and still not able to reach anyone in customer service. After going through being told I was late on my mortgage payment and did n't have insurance and being lectured to by a machine".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on hold for the rest of the day until when they closed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does on hold for the rest of the day until when they closed have?

on hold for the rest of the day until when they closed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does on hold for the rest of the day until when they closed respond to complaints on time?

on hold for the rest of the day until when they closed has a 0% timely response rate to CFPB complaints.

What is the most common complaint about on hold for the rest of the day until when they closed?

The most common issue reported against on hold for the rest of the day until when they closed is "another hour lost and still not able to reach anyone in customer service. After going through being told I was late on my mortgage payment and did n't have insurance and being lectured to by a machine" in the "I 'm still on hold" product category.

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