Total complaints
2
Filed since I st
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows on at least XXXX occasions said this should be it's complaint history from CFPB public records. 2 consumers have filed complaints since I st. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I st
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How on at least XXXX occasions said this should be it's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| not 10 ) I was given a list of requested documents that I turned in. I had to keep calling to see if was received or accepted. I was told I needed addition information. After sending them I was told I needed even more. Weeks go by and I get a letter that they canceled my loan. I had to call to get it restarted again. Underwriters requested more documents. I did n't understand some of what was being requested. My account manager XXXX XXXX | 1 |
| not XXXX ) I was given a list of requested documents that I turned in. I had to keep calling to see if was received or accepted. I was told I needed addition information. After sending them I was told I needed even more. Weeks go by and I get a letter that they canceled my loan. I had to call to get it restarted again. Underwriters requested more documents. I did n't understand some of what was being requested. My account manager XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| I just need a signature of something and we are good to go. However | 2 |
| Issue | Complaints |
|---|---|
| doing his best to accommodate the underwriters needs. However | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
on at least XXXX occasions said this should be it has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I st, and the most recent logged activity is I started , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on at least XXXX occasions said this should be it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not 10 ) I was given a list of requested documents that I turned in. I had to keep calling to see if was received or accepted. I was told I needed addition information. After sending them I was told I needed even more. Weeks go by and I get a letter that they canceled my loan. I had to call to get it restarted again. Underwriters requested more documents. I did n't understand some of what was being requested. My account manager XXXX XXXX", and the single most common underlying issue is "doing his best to accommodate the underwriters needs. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on at least XXXX occasions said this should be it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
on at least XXXX occasions said this should be it has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
on at least XXXX occasions said this should be it has a 0% timely response rate to CFPB complaints.
The most common issue reported against on at least XXXX occasions said this should be it is "doing his best to accommodate the underwriters needs. However" in the "not 10 ) I was given a list of requested documents that I turned in. I had to keep calling to see if was received or accepted. I was told I needed addition information. After sending them I was told I needed even more. Weeks go by and I get a letter that they canceled my loan. I had to call to get it restarted again. Underwriters requested more documents. I did n't understand some of what was being requested. My account manager XXXX XXXX" product category.
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