Total complaints
2
Filed since Foll
2026 data Public-data reference. official source
on a recorded line
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows on a recorded line's complaint history from CFPB public records. 2 consumers have filed complaints since Foll. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Foll
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
on a recorded line complaint mix by product
- I took 1 50.0% – 0% relief
- XXXX XXXX 1 50.0% – 0% relief
How on a recorded line's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I took all proactive steps possible on my end to remedy the situation through the avenues I was directed to by the Commonbond representative. My educational institution re-submitted a completed the 'Enrollment Verification ' form with further clarification on my enrollment status ( full time ) as directed by the Commonbond representative. Instead of honoring the contract agreed upon by both Commonbond and myself | 1 |
| XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| never indicated that submission of the 'Enrollment Verification ' form would change my status to Deferment | 1 |
| had admitted to me that she didnt understand what the claims department needed from me/ asked of me and would get me the info | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| without my consent | 1 |
| phone number but failed to do so. XXXX failed to update | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About on a recorded line
on a recorded line has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Foll, and the most recent logged activity is I was assi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on a recorded line reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I took all proactive steps possible on my end to remedy the situation through the avenues I was directed to by the Commonbond representative. My educational institution re-submitted a completed the 'Enrollment Verification ' form with further clarification on my enrollment status ( full time ) as directed by the Commonbond representative. Instead of honoring the contract agreed upon by both Commonbond and myself", and the single most common underlying issue is "without my consent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on a recorded line: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does on a recorded line have?
on a recorded line has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does on a recorded line respond to complaints on time?
on a recorded line has a 0% timely response rate to CFPB complaints.
What is the most common complaint about on a recorded line?
The most common issue reported against on a recorded line is "without my consent" in the "I took all proactive steps possible on my end to remedy the situation through the avenues I was directed to by the Commonbond representative. My educational institution re-submitted a completed the 'Enrollment Verification ' form with further clarification on my enrollment status ( full time ) as directed by the Commonbond representative. Instead of honoring the contract agreed upon by both Commonbond and myself" product category.
Read our methodology — how this data is sourced, computed, and verified.
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