Total complaints
1
Filed since Purs
2026 data Public-data reference. official source
on a good faith basis
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows on a good faith basis's complaint history from CFPB public records. 1 consumers have filed complaints since Purs. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Purs
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
on a good faith basis complaint mix by product
- consumer reporting 1 100.0% – 0% relief
How on a good faith basis's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| consumer reporting agencies are required to conduct a reasonable reinvestigation when furnished with sufficient identifying information and the nature of the dispute. I have met all legal thresholds under the Fair Credit Reporting Act ( FCRA ) | 1 |
Top States
| State | Complaints |
|---|---|
| that Experian is lying and submitting false statements regarding a lack of information to avoid having to do their jobs or upset a banking partner -- especially since Experian now offers debit card services. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which mandates reinvestigation of disputed items when proper notice is given. Experian has not investigated this matter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About on a good faith basis
on a good faith basis has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Purs, and the most recent logged activity is Pursuant t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, on a good faith basis reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "consumer reporting agencies are required to conduct a reasonable reinvestigation when furnished with sufficient identifying information and the nature of the dispute. I have met all legal thresholds under the Fair Credit Reporting Act ( FCRA )", and the single most common underlying issue is "which mandates reinvestigation of disputed items when proper notice is given. Experian has not investigated this matter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating on a good faith basis: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does on a good faith basis have?
on a good faith basis has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does on a good faith basis respond to complaints on time?
on a good faith basis has a 0% timely response rate to CFPB complaints.
What is the most common complaint about on a good faith basis?
The most common issue reported against on a good faith basis is "which mandates reinvestigation of disputed items when proper notice is given. Experian has not investigated this matter" in the "consumer reporting agencies are required to conduct a reasonable reinvestigation when furnished with sufficient identifying information and the nature of the dispute. I have met all legal thresholds under the Fair Credit Reporting Act ( FCRA )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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