Ohio. Since I had no capability of changing my password from the last four digits of my SS # by cell phone ( because the XXXX Connect phone is a XXXX antenna to which you hook up to a mobile phone ( not a cell phone ). I had no cell phone using the mobile connect only a mobile phone with no text capability ). XXXX customer service indicated that I had to show up in person at a XXXX store to disconnect service

What the CFPB Record Shows About Ohio. Since I had no capability of changing my password from the last four digits of my SS # by cell phone ( because the XXXX Connect phone is a XXXX antenna to which you hook up to a mobile phone ( not a cell phone ). I had no cell phone using the mobile connect only a mobile phone with no text capability ). XXXX customer service indicated that I had to show up in person at a XXXX store to disconnect service

Ohio. Since I had no capability of changing my password from the last four digits of my SS # by cell phone ( because the XXXX Connect phone is a XXXX antenna to which you hook up to a mobile phone ( not a cell phone ). I had no cell phone using the mobile connect only a mobile phone with no text capability ). XXXX customer service indicated that I had to show up in person at a XXXX store to disconnect service has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dear, and the most recent logged activity is Dear Colle, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Ohio. Since I had no capability of changing my password from the last four digits of my SS # by cell phone ( because the XXXX Connect phone is a XXXX antenna to which you hook up to a mobile phone ( not a cell phone ). I had no cell phone using the mobile connect only a mobile phone with no text capability ). XXXX customer service indicated that I had to show up in person at a XXXX store to disconnect service reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after my request in phone in XXXX", and the single most common underlying issue is "and my request in person at the XXXX XXXX store the first weekend in XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ohio. Since I had no capability of changing my password from the last four digits of my SS # by cell phone ( because the XXXX Connect phone is a XXXX antenna to which you hook up to a mobile phone ( not a cell phone ). I had no cell phone using the mobile connect only a mobile phone with no text capability ). XXXX customer service indicated that I had to show up in person at a XXXX store to disconnect service: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.