Total complaints
1
Filed since On X
2026 data Public-data reference. official source
oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone complaint mix by product
- I received 1 100.0% – 0% relief
How oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received a letter from a XXXX Freeman stating that my new account would be closed in 10 days dated from XXXX when the letter was created. I was confused as to what I did wrong to deserve my account to be closed. I contacted the XXXX branch again | 1 |
Top States
| State | Complaints |
|---|---|
| I again explained my situation. They seemed determined to not help | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which I left a message with. I also was advised by the XXXX branch to contact his manager XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone
oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter from a XXXX Freeman stating that my new account would be closed in 10 days dated from XXXX when the letter was created. I was confused as to what I did wrong to deserve my account to be closed. I contacted the XXXX branch again", and the single most common underlying issue is "which I left a message with. I also was advised by the XXXX branch to contact his manager XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone have?
oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone respond to complaints on time?
oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone has a 0% timely response rate to CFPB complaints.
What is the most common complaint about oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone?
The most common issue reported against oh I see you have gone all over the place. WOW! I responded that I was trying to seek help and no one would help me in my own area. Then he stated that XXXX went to her Regional manager to get my account approved to be closed. This seems odd as I had just complained about one of her managers on unprofessional and inappropriate behavior.. hmmm he then stated he would need to speak with her and get back with me. XXXX XXXX and XXXX XXXX ( XXXX Branch ) contacted me on XXXX on speaker phone is "which I left a message with. I also was advised by the XXXX branch to contact his manager XXXX XXXX" in the "I received a letter from a XXXX Freeman stating that my new account would be closed in 10 days dated from XXXX when the letter was created. I was confused as to what I did wrong to deserve my account to be closed. I contacted the XXXX branch again" product category.
Read our methodology — how this data is sourced, computed, and verified.
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