Total complaints
1
Filed since My o
2026 data Public-data reference. official source
of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since My o. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX complaint mix by product
- physical letter 1 100.0% – 0% relief
How of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| physical letter | 1 |
Top States
| State | Complaints |
|---|---|
| a number that appeared as spam risk '' continued to call me 4-5 times a week until I finally answered due to the sheer amount of calls I was receiving for 3 weeks. After I answered | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| there was no use for the gym membership as we were planning on moving and the gym was in talks of relocating ( since relocated to a new facility ). My girlfriend created the account and was the primary holder of the account responsible for payments. She had tried multiple times to cancel the account but XXXXXXXX XXXX XXXX made it impossible to close the account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX
of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My o, and the most recent logged activity is My origina, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "physical letter", and the single most common underlying issue is "there was no use for the gym membership as we were planning on moving and the gym was in talks of relocating ( since relocated to a new facility ). My girlfriend created the account and was the primary holder of the account responsible for payments. She had tried multiple times to cancel the account but XXXXXXXX XXXX XXXX made it impossible to close the account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX have?
of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX respond to complaints on time?
of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX?
The most common issue reported against of this account update. None of my payment information was ever shared with XXXXXXXX XXXX XXXX but the account was still being held active for monthly charges. During XXXX of XXXX is "there was no use for the gym membership as we were planning on moving and the gym was in talks of relocating ( since relocated to a new facility ). My girlfriend created the account and was the primary holder of the account responsible for payments. She had tried multiple times to cancel the account but XXXXXXXX XXXX XXXX made it impossible to close the account" in the "physical letter" product category.
Read our methodology — how this data is sourced, computed, and verified.
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