Total complaints
31
Filed since 3 )
2026 data Public-data reference. official source
NY
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
31 consumer complaints filed with the CFPB
This profile shows NY's complaint history from CFPB public records. 31 consumers have filed complaints since 3 ) . The company has a 0% timely response rate and has provided relief in 3.2% of cases.
31
Total Complaints
0%
Timely Response
0%
Disputed
3.2%
Relief Provided
24
States Active
3 )
Since
Timely response
0%
CFPB-tracked response window
Relief rate
3.2%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 3.2%
Industry median
Share closed with monetary or non-monetary relief.
NY complaint mix by product
- XXXX 6 27.3% – 0% relief
- THE LAW 4 18.2% – 0% relief
- XXXX XXXX 4 18.2% – 0% relief
- XXXX XXXX 3 13.6% – 0% relief
- XXXX XXXX 2 9.1% – 0% relief
- NY 2 9.1% – 0% relief
- THE LAW 1 4.5% – 0% relief
How NY's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX | 6 |
| THE LAW CLEARLY STATES : Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the accordance with the written instructions of the consumer to whom it relates XXXX - XXXX - Under 15 USC 1681b - permissible purpose of consumer reports | 4 |
| XXXX XXXX XXXX | 4 |
| XXXX XXXX NY | 3 |
| XXXX XXXX XXXX XXXX | 2 |
| NY | 2 |
| THE LAW CLEARLY STATES : Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the accordance with the written instructions of the consumer to whom it relates XXXX - XXXX - Under 15 USC 1681b - permissible purpose of consumer reports | 1 |
| I received a letter from XXXX | 1 |
| I transferred most of my remaining funds from the Wells Fargo account to a bank up here. I called Wells Fargo to ask about closing my account | 1 |
| NJ | 1 |
| I received a letter from SMS | 1 |
| I discovered I could not access my account ( online | 1 |
| dated XXXX/XXXX/XXXX - BoA 's thank you for participating in the home loan assistance program and that I no longer had a single point of contact | 1 |
| XXXX Addresses : XXXX XXXX XXXX XXXX XXXX | 1 |
| THE LAW CLEARLY STATES : Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the accordance with the written instructions of the consumer to whom it relates XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX permissible purpose of consumer reports | 1 |
| XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX XXXX XXXX | 4 |
| XXXX - 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about XXXX XXXX - XXXX - Under 15 USC 1681b - permissible purpose of consumer reports | 2 |
| XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 2 |
| MD | 2 |
| XXXX XXXX XXXX XXXX XXXX | 2 |
| XXXX - 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about XXXX XXXX XXXX - Under 15 USC 1681b - permissible purpose of consumer reports | 1 |
| XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX {$0.00} XXXX XXXX XX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33027,,Consent provided,Web,2024-04-17,Closed with explanation,Yes,N/A,8785687 | 1 |
| XXXX - 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about Incorrect Address - XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX - 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about EMPLOYER - XXXX XXXX - 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about EMPLOYER - XXXX XXXX XXXX 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about XXXX XXXX XXXX XXXXXXXX - FDCPA 807 False misleading information FDCPA 8012 furnishing deceptive forms. This agent is in violation of 15 USC 1692g Because they were to notify me of this in writing 5 days prior I was not. As the original creditor only I can validate this debt. I DO NOT VALIDATE THIS XXXX XXXX XXXX XXXX - THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX XXXX XXXX XXXX THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX - XX/XX/year> XXXX THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX XXXX XX/XX/year> - THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX XXXX XXXX XXXX - THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX XXXX - XX/XX/year> - THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX - XX/XX/year> - THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX XXXX XXXX - THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXXXXXX XXXX XXXX - XX/XX/year> - THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 XXXX XXXX XXXX XXXX XXXX THIS COMPANY IS IN VIOLATION OF 15 USC 1681N THESE FRAUDULENT INQUIRIES MUST BE REMOVED IN 4 DAYS 15 USC 1681C-2 Incorrect Address - XXXX XXXXXXXX XXXX XXXX XXXXXXXX | 1 |
| XXXX | 1 |
| XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,10977,,Consent provided,Web,2024-08-22,Closed with explanation,Yes,N/A,9872380 | 1 |
| XXXX - 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about Incorrect Address - XXXX XXXX XXXX XXXX XXXX | 1 |
| about 2.5-3 hours drive from here ( XXXX is about 4.5-5 hours drive from here ). | 1 |
| XXXX Employer - XXXXXXXX XXXX Listed below are the Accounts that are being challenged XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Listed below are the Inquiries that are being challenged XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Your agency is in breach of the law! According to 15 U.S.C. 1681 section 602 A | 1 |
| XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX {$0.00} XXXXXXXX XXXX XXXXXX/XX/XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| XXXX - 15 U.S. Code 1681e - Compliance procedures ( b ) Accuracy of report Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about XXXX XXXXXXXX - XXXX - Under 15 USC 1681b - permissible purpose of consumer reports | 1 |
| NY XXXX. The branch manager at XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| dated XXXX XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 12 |
| NY | 5 |
| XXXX XXXX | 2 |
| XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| THE LAW CLEARLY STATES : Subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the accordance with the written instructions of the consumer to whom it relates Incorrect Address - XXXX XXXX XXXX | 1 |
| NY XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| but it turns out to be only an investment brokerage | 1 |
| NY XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XXXX XXXXXXXX XXXX | 1 |
| or via ATM ). After several calls to customer service | 1 |
| XXXX XXXX XXXX XXXX XXXX XXXXXXXX | 1 |
| XXXX - my complaint letter to BoA | 1 |
| XXXX XXXX ) Home Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX SSN : XXXX Phone number : ( XXXX ) XXXX XXXX XXXX XXXX Address XXXX XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXXXXXX XXXX XXXXXXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About NY
NY has accumulated 31 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 25 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 3 ) , and the most recent logged activity is XXXXXXXX X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NY reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 3.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does NY have?
NY has received 31 consumer complaints filed with the Consumer Financial Protection Bureau.
Does NY respond to complaints on time?
NY has a 0% timely response rate to CFPB complaints.
What is the most common complaint about NY?
The most common issue reported against NY is "XXXX" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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