2026 data Public-data reference. official source

now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I wa
Since

Total complaints

1

Filed since I wa

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision complaint mix by product

Total complaints: 1

now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). by mail: 1 complaints (100.0%), resolution 0.0% by mail 100.0%
  • by mail 1 100.0% 0% relief

How now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
by mail ( attached letter dated XX/XX/XXXX ) 1

Top States

State Complaints
the same thing I was told when I filed my initial claim the first time. 1

Top Issues

Issue Complaints
I was informed my 1st claim had been closed XX/XX/XXXX ( 24hrs after I filed the claim ) and had been reopened only to be closed 48 hours after reopening the claim. It became clear to me that Bank of America was just automatically closing my claim ( which they admitted to in a letter 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision

now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was late, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "by mail ( attached letter dated XX/XX/XXXX )", and the single most common underlying issue is "I was informed my 1st claim had been closed XX/XX/XXXX ( 24hrs after I filed the claim ) and had been reopened only to be closed 48 hours after reopening the claim. It became clear to me that Bank of America was just automatically closing my claim ( which they admitted to in a letter".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision have?

now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision respond to complaints on time?

now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision has a 0% timely response rate to CFPB complaints.

What is the most common complaint about now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision?

The most common issue reported against now a total of three times the claim had been opened but this time under a different claim number. I was informed this could take up to 90 days to make a decision is "I was informed my 1st claim had been closed XX/XX/XXXX ( 24hrs after I filed the claim ) and had been reopened only to be closed 48 hours after reopening the claim. It became clear to me that Bank of America was just automatically closing my claim ( which they admitted to in a letter" in the "by mail ( attached letter dated XX/XX/XXXX )" product category.

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