Total complaints
1
Filed since I re
2026 data Public-data reference. official source
NOT THROUGH THE MAIL
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NOT THROUGH THE MAIL's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I re
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
NOT THROUGH THE MAIL complaint mix by product
- along with 1 100.0% – 0% relief
How NOT THROUGH THE MAIL's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| along with a bunch of other documents abut that statement | 1 |
Top States
| State | Complaints |
|---|---|
| but on their website where i would have to get an email to know they sent me a message | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but this is what really bothers me is just that. Then on XX/XX/XXXX i am charged back that amount because the merchant said and i quote from Capital One letter sent to me : RECEIPT PROVIDED SHOWING TRANSACTION WAS BILLED CORRECTLY ''. Now any intelligent person that understands math will understand that timeline does NOT make any sense | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About NOT THROUGH THE MAIL
NOT THROUGH THE MAIL has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I recorded, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NOT THROUGH THE MAIL reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "along with a bunch of other documents abut that statement", and the single most common underlying issue is "but this is what really bothers me is just that. Then on XX/XX/XXXX i am charged back that amount because the merchant said and i quote from Capital One letter sent to me : RECEIPT PROVIDED SHOWING TRANSACTION WAS BILLED CORRECTLY ''. Now any intelligent person that understands math will understand that timeline does NOT make any sense".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NOT THROUGH THE MAIL: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does NOT THROUGH THE MAIL have?
NOT THROUGH THE MAIL has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does NOT THROUGH THE MAIL respond to complaints on time?
NOT THROUGH THE MAIL has a 0% timely response rate to CFPB complaints.
What is the most common complaint about NOT THROUGH THE MAIL?
The most common issue reported against NOT THROUGH THE MAIL is "but this is what really bothers me is just that. Then on XX/XX/XXXX i am charged back that amount because the merchant said and i quote from Capital One letter sent to me : RECEIPT PROVIDED SHOWING TRANSACTION WAS BILLED CORRECTLY ''. Now any intelligent person that understands math will understand that timeline does NOT make any sense" in the "along with a bunch of other documents abut that statement" product category.
Read our methodology — how this data is sourced, computed, and verified.
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