Total complaints
1
Filed since As p
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows not through my card's complaint history from CFPB public records. 1 consumers have filed complaints since As p. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As p
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How not through my card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| our Claims Assistance Center determined that based off your account activity | 1 |
| State | Complaints |
|---|---|
| so I wanted more information on why I was being denied based on having possession of the card. I also asked for a phone call. No communication | 1 |
| Issue | Complaints |
|---|---|
| your claim was denied and closed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
not through my card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As p, and the most recent logged activity is As previou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, not through my card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "our Claims Assistance Center determined that based off your account activity", and the single most common underlying issue is "your claim was denied and closed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating not through my card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
not through my card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
not through my card has a 0% timely response rate to CFPB complaints.
The most common issue reported against not through my card is "your claim was denied and closed" in the "our Claims Assistance Center determined that based off your account activity" product category.
Read our methodology — how this data is sourced, computed, and verified.