Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I told them I was staying XXXX adults | 1 |
| State | Complaints |
|---|---|
| I GAVE THEM ALL THE INFORMATION | 1 |
| Issue | Complaints |
|---|---|
| and XXXX dogs. As I always do when I stay at XXXX XXXX. I was later informed at checkout by the very rude un-attentive woman at the front desk that my account was never noted for dogs and began making a big deal out of the situation because our reserved room was on the second floor. Thinking this was convenience for me I reassured her we were fine on the second floor and was confused because as a dog friendly hotel with a XXXX dog maximum | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was neve, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I told them I was staying XXXX adults", and the single most common underlying issue is "and XXXX dogs. As I always do when I stay at XXXX XXXX. I was later informed at checkout by the very rude un-attentive woman at the front desk that my account was never noted for dogs and began making a big deal out of the situation because our reserved room was on the second floor. Thinking this was convenience for me I reassured her we were fine on the second floor and was confused because as a dog friendly hotel with a XXXX dog maximum".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE has a 0% timely response rate to CFPB complaints.
The most common issue reported against NOT THE DAMAGE CHARGE I didn't find out about til later. The manager then started placing the blame on me saying she was doing me a favor I never told anyone I was coming with large dogs her hotel online says we need to call if we have dogs. That's all great but bottom line is I BOOKED MY STAY WITH XXXX XXXX OVER THE PHONE is "and XXXX dogs. As I always do when I stay at XXXX XXXX. I was later informed at checkout by the very rude un-attentive woman at the front desk that my account was never noted for dogs and began making a big deal out of the situation because our reserved room was on the second floor. Thinking this was convenience for me I reassured her we were fine on the second floor and was confused because as a dog friendly hotel with a XXXX dog maximum" in the "I told them I was staying XXXX adults" product category.
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